Table Games Floor Supervisor - Table Games Operations

Hard Rock Hotel & Casino OttawaTampa, FL
Onsite

About The Position

Up to a $5,000 Relocation Package Available! Only for candidates who are externally hired and must reside up to 50 miles away from the Tampa property. The Table Games Floor Supervisor is responsible for smooth operation of a specific number of table games within a gaming pit. Essential duties include, but are not limited to: Monitors and adjusts table game limits with respect to gaming volume. Responsible for handling customer requests, including information, markers, and comps. Ensures accuracy of all monetary transactions. Responsible for compliance with all Seminole Gaming's Compliance and Regulations and Federal CTR & SARC regulations. Responsible for specific table games scheduling for Dealers. Responsible for maintaining a high level of subordinate performance & productivity. Responsible for customer enjoyment and satisfaction.

Requirements

  • High school diploma or equivalent required.
  • Five years casino experience with a minimum of three years in a Dual-Rated management level.
  • Class III background required.
  • A minimum of two (2) years of experience as a Table Games dealer required.
  • The ability to proficiently deal the following Table Games is required: Mini Baccarat, Pai Gow Poker, carnival games, and Blackjack.
  • Must possess excellent communication and customer service skills.
  • Must have knowledge of Seminole Gaming's Compliance and Regulations, as well as Policies & Procedures.
  • Must offer the highest possible level of customer service resulting in a maximum level of player enjoyment and return play.

Responsibilities

  • Monitors and adjusts table game limits with respect to gaming volume.
  • Responsible for handling customer requests, including information, markers, and comps.
  • Ensures accuracy of all monetary transactions.
  • Responsible for compliance with all Seminole Gaming's Compliance and Regulations and Federal CTR & SARC regulations.
  • Responsible for specific table games scheduling for Dealers.
  • Responsible for maintaining a high level of subordinate performance & productivity.
  • Responsible for customer enjoyment and satisfaction.

Benefits

  • Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
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