400 Table Games Floor Supervisor

Leech Lake GamingNorthern Lights Casino Hotel & Event Center Walker, MN

About The Position

To supervise the Operations of table games in an assigned area on a shift.

Requirements

  • Must pass Leech Lake Gaming approved Dealer’s Training Course and approved Floor Supervisor’s Training Course.
  • Good hand dexterity.
  • Pleasant personality and excellent guest services.
  • Basic math skills.
  • Neat, clean and professional.
  • Able to endure positioning and standing for long periods of time which could cause stress to mental concentration.
  • Able to withstand positioning which can cause stress to various parts of the body.
  • Knowledge of State Gaming Compact, Leech Lake Gaming Internal Controls and Casino house rules.
  • Must be 18 years of age or older.
  • High School Diploma or General Education Equivalency (GED)
  • One to two years related experience.
  • Must meet Tribal/State compact licensing requirements, pass criminal background check and submit to drug testing.

Responsibilities

  • Has the ability to perform all functions of supervised positions.
  • Supervises table games in an assigned area of the department.
  • Reviews table trays to ensure an adequate inventory of chips and tokens.
  • Assists in maintaining the necessary records pertaining to activities in the department.
  • Determines that required facilities and equipment are available and functioning properly.
  • Provides proper security and accountability of Blackjack funds.
  • Greets guests and see that they are properly hosted.
  • Handles guest complaints.
  • Makes Shift Supervisor aware of all Title 31 transactions.
  • Rates players on a daily basis.
  • Rates and evaluates dealers on a daily basis, also complete annual evaluations.
  • Maintains knowledge of all events in the property as a whole.
  • Attends and/or facilitates all mandatory meetings and training.
  • Maintains confidentiality at all times.
  • Is sensitive to Native American Culture.
  • Operates within the parameters of the Leech Lake Gaming Human Resource Policy, Departmental Policy Manual and all Tribal Internal Controls (TICs), and all other applicable regulations.
  • Secures the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe.
  • Performs other duties as assigned.
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