Table Games Floor Supervisor - MGM Grand Detroit

MGM Resorts International • Detroit, MI

1d • Onsite

About The Position

As a Table Games Floor Supervisor, you’ll take the lead in creating an exhilarating gaming experience while directly supervising the operation and conduct of our vibrant table games and dedicated personnel. Your role will involve reconciling table accounts and ensuring operations run smoothly, all while delivering exceptional guest service that keeps players coming back for more. At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.

Requirements

• High school diploma or GED
• Two years of prior relevant casino operations experience or an equivalent combination of education, training and experience
• Ability to work a varied shift to include weekends and holidays

Nice To Haves

• Two years of prior relevant experience as a supervisor preferred
• Two years of prior relevant experience as a dealer preferred

Responsibilities

• Manage performance of dealers to ensure that each game is dealt to the customer with a high degree of proficiency and that superior customer service is provided to guests
• Monitor guest flow and notify management when adjustments to open table games are needed
• Observe, evaluate, and rate players objectively and accurately in accordance with departmental policy
• Maintain proper bankroll levels to accommodate existing or anticipated play
• Reconcile table accounting accurately and with integrity and maintain card/dice and all gaming equipment
• Verify the accuracy of all documents and ensure that all procedures are adhered to
• Notify the Pit Manager and/or Shift Manager immediately of any unusual activity of high limit play or if damage/tampering of equipment is suspected

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
• Free meals in our employee dining room
• Free parking
• Various programs and networking opportunities to help you get promoted
• Volunteer opportunities to give back to the community
• Competitive rewards and exclusive perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees