Table Games Dual Rate Supervisor and Dealer

Caesars Entertainment•Danville, VA

1d•Onsite

About The Position

Perform the act of dealing cards and/or dice for specific games which includes shuffling, dealing, and retrieving playing cards, retrieving dice with stick and manual spinning of wheel games. As Supervisor, verifies the operation and conduct of designated game areas. Ensures games are dealt to the customer reflecting a high degree of proficiency and to the pace of the customer. Reports significant cash and cheque transactions. Verifies issuance of credit after all necessary signatures are confirmed. Tracks essential play and relays all pertinent information to immediate Supervisor. Acts as role model and motivates subordinates to provide superior level of customer service to the guests. Handles guests concerns quickly and efficiently within scope of authority. Verbally informs Supervisor, as well as Surveillance of unnatural or irregular play and disputes on game. Role models the Family Style Service Standards interacting positively through relationships with customers and co-workers. Knows and abides by Virginia Lottery Regulations, internal controls approved by Virginia Lottery and company policies and procedures. Responsible for game protection and game control. Responsible for placing lids on racks. Verifies opening and closing table inventory slips. Calls out for “no more bets”. Exchanges cash or coupons for chips. Collects rake, collects commission based on game dealt. Pays winning bets, collects losing bets. Other job duties as assigned.

Requirements

High school diploma or equivalent.
Proof of experience as a dealer with a licensed casino or completion of an approved training course in card and dice games.
Well-developed interpersonal skills.
Must possess excellent math skills and have the ability to multi-task.
Must enjoy entertaining and communicating with the public.
Must be able to work a varied schedule including nights, weekends, and holidays.
Must be able to obtain a VA Lottery License.

Responsibilities

Perform the act of dealing cards and/or dice for specific games which includes shuffling, dealing, and retrieving playing cards, retrieving dice with stick and manual spinning of wheel games.
As Supervisor, verifies the operation and conduct of designated game areas.
Ensures games are dealt to the customer reflecting a high degree of proficiency and to the pace of the customer.
Reports significant cash and cheque transactions.
Verifies issuance of credit after all necessary signatures are confirmed.
Tracks essential play and relays all pertinent information to immediate Supervisor.
Acts as role model and motivates subordinates to provide superior level of customer service to the guests.
Handles guests concerns quickly and efficiently within scope of authority.
Verbally informs Supervisor, as well as Surveillance of unnatural or irregular play and disputes on game.
Role models the Family Style Service Standards interacting positively through relationships with customers and co-workers.
Knows and abides by Virginia Lottery Regulations, internal controls approved by Virginia Lottery and company policies and procedures.
Responsible for game protection and game control.
Responsible for placing lids on racks.
Verifies opening and closing table inventory slips.
Calls out for “no more bets”.
Exchanges cash or coupons for chips.
Collects rake, collects commission based on game dealt.
Pays winning bets, collects losing bets.
Other job duties as assigned.