SyteLine System Administrator

Cadwell•Kennewick, WA

16h•Hybrid

About The Position

We are seeking a skilled SyteLine System Administrator to manage, maintain, and optimize our Infor SyteLine (CSI) ERP system. This role is responsible for ensuring system performance, supporting users, implementing enhancements, and maintaining data integrity across the organization.

Requirements

Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
3+ years of experience administering ERP systems, preferably Infor SyteLine / CloudSuite Industrial
Strong understanding of ERP business processes (manufacturing, finance, supply chain)
Strong troubleshooting and problem-solving skills
General knowledge of IT infrastructure including networking, servers, and end-user systems
Ability to work both independently and collaboratively within a small IT team

Nice To Haves

Experience with or willingness to learn Infor CPQ (Configure, Price, Quote)
Experience with SQL Server, database management, and query writing
Familiarity with system integrations (APIs, middleware, or EDI)
Experience in a regulated manufacturing environment, preferably medical devices
Experience with Infor OS, Mongoose framework, or related tools
Knowledge of .NET, scripting, or automation tools
Experience in a manufacturing environment
Familiarity with reporting tools (SSRS, Power BI, etc.)

Responsibilities

Administer, configure, and maintain the Infor SyteLine (CloudSuite Industrial) ERP system
Monitor system performance and troubleshoot issues to ensure high availability and reliability
Manage user accounts, roles, and security permissions
Collaborate with the internal IT team and Managed Service Provider (MSP) to support day-to-day IT operations
Support integrations with third-party systems and internal applications
Develop and maintain reports, forms, and workflows within SyteLine
Assist in data management, including imports, exports, and data integrity checks
Provide end-user support, training, and documentation
Collaborate with stakeholders to gather requirements and implement system improvements
Participate in backup and disaster recovery planning, testing, and execution
Assist in maintaining system validation documentation and audit trails as required by regulatory standards
Participate in internal audits and support quality assurance initiatives as they relate to IT and ERP systems
Support IT and ERP practices in alignment with FDA regulations and quality system requirements applicable to a medical device manufacturing environment