Systems Trainer

ProAg•Maple Grove, MN

23h•$62,200 - $125,500•Remote

About The Position

ProAg is seeking a strategic, collaborative Systems Trainer to join our team and play a key role in strengthening operational performance across the organization. In this role, you’ll partner closely with stakeholders throughout operations, sales, and other internal departments to design, develop, and deliver training programs that support product launches, system enhancements, and ongoing business needs. Your work will directly influence system adoption, user confidence, and organizational effectiveness. As a trusted training expert, you will create learning materials, facilitate both in‑person and virtual training sessions, support new and existing customers on key systems, and ensure that training initiatives align with business goals. This role requires strong communication skills, instructional agility, and the ability to manage multiple projects simultaneously. This position may report to any of ProAg’s offices but can be fully remote as well. Dependent on location, travel may be required up to 10% of the time.

Requirements

Approximately 5 years of Systems Training experience
Experience working in the Crop Insurance Industry
A Bachelor’s degree in Agriculture or related field, or the equivalent education and/or experience
Excellent written and verbal communication skills, including the ability to develop and deliver content
Fantastic ability to communicate issues and recommendations effectively to stakeholders

Responsibilities

Leverage problem-solving skills to ensure training delivers on intent and maintain key documentation
Forge relationships with key stakeholders to ensure the delivery of commitments and work as a team member with operations, sales, and other internal departments
Identify ways to improve and streamline the training process
Prepare/modify the delivery setting to ensure the environment is conducive to learning
Facilitate classroom and virtual learning aligned with learning materials
Apply training/instructional methods and procedures appropriate to the audience and topic
Modify instructional strategies as needed during delivery to achieve learning goals
Provide post-session follow-up and learner support as needed to enable learning transfer
Execute two or more learning delivery projects simultaneously
Manage logistics and scheduling for virtual and traditional classroom learning
Oversee learning program announcements, preparation, and launch
Monitor enrollments, maintain waitlists, and record completions/no-shows/scores through the LMS to conduct ongoing research and analyze how each system can best benefit internal and external stakeholders
Conduct User Acceptance Testing from a sales perspective, provide timely feedback and positive potential solutions on issues and results
Lead demonstrations of systems and processes
Ability to identify gaps in project portfolios and determine and recommend a course of action to be taken utilizing ProAg’s process
Perform frequent checks for learner understanding
Act as a gatekeeper for Sales and provide troubleshooting assistance for both internal and external users of ProAg system platforms and see problems through to resolution

Benefits

Competitive salary and comprehensive benefit package
Strong learning culture with ongoing development opportunities
Opportunities for growth and career advancement
Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
Basic life and disability insurance
401(k) plan with 6% company match
20 days of PTO, three floating holidays, approximately 10 paid holidays, and volunteer time off
Paid parental leave
Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
Student loan matching program
Employee discount program
An opportunity to do meaningful work and love what you do