Systems Specialist

Con Edison, Inc.-posted 14 days ago

Full-time • Mid Level

New York, NY

5,001-10,000 employees

Utilities

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Come join us at Con Edison as a Systems Specialist where you will play a crucial role in managing the server and LAN infrastructure, ensuring seamless operations of our Gas and Steam Control Centers. Your responsibilities will span from technical oversight to project coordination, making this a multifaceted and impactful role. Join our team and contribute to the reliable and efficient energy solutions that power New York City. Apply now and be part of Con Edison's legacy! Required Education/Experience Bachelor's Degree Preferably in Computer Science, Math/Science, or Engineering and Minimum 3 years' experience or Associate's Degree Preferably in Computer Science, Math/Science, or Engineering and Minimum 5 years' experience or High School Diploma/GED and Minimum 7 years' experience

Responsible for the management the server and LAN infrastructure and the user/operational environments of the Gas and Steam Control Centers. This individual will be responsible for scheduling, training, hiring, and onboarding analysts or contractors. This individual will manage oversight of technical aspects of assigned projects, including purchasing, creating/meeting deadlines, and working across business units to complete projects. This individual will also be responsible for coordination of all Business Continuity Plan exercises and Disaster Recovery drills.
Maintain the technologies that are used to support Con Edison's Gas and Steam Control Centers. Support responsibilities involve software configurations, as well as customizations to enable integrations with critical systems at Con Edison.
Responsible for overall project management and planning activities for a number of diverse projects and process improvement initiatives including SCADA system upgrade, Data Center construction and cyber security tools deployments. The candidate will need to ensure work is performed in compliance with Federal cyber security standards.
Manage a technical staff of employees and/or contractors responsible for supporting the Windows server and storage infrastructure for the Gas and Steam Control Centers and associated data centers.
Ensure effective management of VMware virtual environment: reduce physical footprint within each datacenter to increase manageability through vCenter and cost savings by reducing physical equipment, while ensuring cyber security standards. Ensure external storage needs are met, and highest availability is provided as determined by priority of environment.
Promote a customer service oriented team by emphasizing professionalism, honesty, concern, courtesy, excellence and teamwork in the group.
Promote a positive work ethic in support of our Corporate Values and Mission, with a commitment to environmental excellence and safety in the workplace.
Ensure cyber security best practices are met through network segmentation and multiple security zones within each of our datacenters, as well as through the management and maintenance access processes by team members.
Perform various administrative duties such as approving timesheets, processing equipment orders, and submit quotes for new hardware for all Gas and Steam Control Center environments.
Research external software/hardware solutions, when needed. Manage Proof of Concept (POC) and CREAT approval processes where necessary.
Contribute to team discussions, understands infrastructure needs across all teams within the group, and ensure cooperation to achieve goals with infrastructure support while prioritizing deadlines of multiple projects.
Plan and participate in disaster recovery drills, address after action items.
Create 24x7 ''On Call'' support schedule, as well as schedule on site support when needed for support during emergencies. Available to work off hours as operationally required. May need to work at other company locations, as required. .
Work in a collaborative environment, interfacing and developing relationships with groups from all areas of the company - business representatives, IT supporting teams, as well as vendor/contractor team members - in order to perform thorough requirements analyses and deliver solutions that benefit the entire organization.
Plan and participate in disaster recovery drills and address after action items.
Ensure LAN rooms are inspected regularly and supervise the work of all parties working in these rooms.

3+ years of experience with at least three (3) of the following: LAN administration and server maintenance Desktop support LAN/WAN network support Managing technical employees Microsoft Windows Server management Microsoft Windows Desktop management
Must have ability to learn new technology as required for the job using documentation and other available resources
Minimum 5 years' experience in an analytical capacity, e.g., business analysis, programming, engineering, or system design
Experience supporting production systems on a 24x7 basis
Strong skills and experience with the MS Office suite: Word, Excel, PowerPoint, Visio, and Project required
Knowledge of SCADA systems
Cyber Security Experience or Certification
Experience supporting Distribution Electric, Gas, Steam or Bulk Electric Control Centers
Ability to plan work of self & others and resolve technical and other problems
Knowledge of servers, storage, and networking
Strong written and verbal communication skills
Develops and delivers effective presentations
Project Demonstrated project management skills
Effectively coaches and delivers constructive feedback
Ability to lead/manage others
Ability to drive multiple projects to successful completion
Ability to work within tight timeframes and meet strict deadlines
Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
Must be able and willing to travel within Company service territory, as needed.
Respond to off-hours and weekend emergencies as needed.

Project Management Professional (PMP)

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