Systems Specialist - Senior Voice Communications Engineer
About The Position
The Senior Voice Communications Engineer is a senior technical leader responsible for the architecture, modernization, resiliency, and operational excellence of enterprise voice and unified communications platforms. The role includes phased in supervisory responsibilities for voice engineering staff and serves as the primary senior level escalation point for complex voice/UC issues. The engineer will own standards, lifecycle governance, documentation, and operational readiness in a rapidly evolving environment. Mission Statement: Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.
Responsibilities
- Architecture of enterprise voice and unified communications platforms
- Modernization of enterprise voice and unified communications platforms
- Ensuring resiliency of enterprise voice and unified communications platforms
- Ensuring operational excellence of enterprise voice and unified communications platforms
- Phased in supervisory responsibilities for voice engineering staff
- Serves as the primary senior level escalation point for complex voice/UC issues
- Owns standards
- Lifecycle governance
- Documentation
- Operational readiness
Benefits
- Rich medical & pharmacy benefits, including vision benefits
- Dental benefits
- Health Savings Accounts
- Health Care and Dependent Care Flexible Spending Accounts
- 401(k) with robust matching
- Employer paid Pension Plan
- Employee Stock Purchase Plan with a generous matching contribution
- State of the art Employee Assistance Program
- Paid Parental Leave
- Generous paid time off plus paid holidays
- Family support: emergency backup child, & elder care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
- Commuter Benefits
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Life and Long-Term Disability Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
