Systems Reliability Engineer / Technical Support Intern, San Jose, CA (Summer 2026 - Local Undergraduates ONLY)
About The Position
This is a 12-week internship with start dates beginning in May 2026, contingent on your availability. You will work in our San Jose, CA office (3 days/week) and remotely (2 days/week). Submit your application by November 14, 2025. Build on your studies and gain professional experience as a Systems Reliability Engineering (SRE) Intern, solving complex technical product-related problems and delivering world-class customer outcomes. As an Intern, you'll expand your technical skills and build your confidence as you experience how an industry-leading support team operates on a global scale. You will work with and learn from a team of technology specialists, including engineers certified by VMware, Cisco, Microsoft, AWS, Red Hat, and more. We hope to learn from you, too! Our Worldwide Support team delivers industry-leading customer experiences to 24,000+ happy customers in over 200 countries. Our global team includes 700+ people who deliver 24/7 technical support to our customers, enabling their success with our hybrid multi-cloud technology solutions. Through an artful blend of technical expertise, customer service, and excellent communication, we drive customer success and loyalty. We are as proud of our 97% Customer Satisfaction rating as we are of the career-building and advancement opportunities we offer our team. As our customer base expands, we're seeking interns who share our passion for customer success. Ready for the challenge? Apply today.
Requirements
- Applicants must be authorized to work in the US without requiring current or future sponsorship for an employment visa status, such as an F1, H1B, or TN visa.
- You are pursuing a bachelor's degree from an accredited college or university located in the US with a focus on Networking and Systems Administration, Computer Information Technology, Network Technologies, Computer Science, or a related discipline.
- Experience supporting/troubleshooting of Linux, Networking, Virtualization, and Storage technologies.
- Excellent verbal and written communication skills.
Responsibilities
- Work directly with customers to troubleshoot, debug, reproduce, and resolve complex technical issues.
- Inspire positive changes to our product through customer and partner feedback, in partnership with our engineering team.
- Develop and contribute to the internal and external knowledge base, and drive continuous improvement in everything we do.
- Collaborate with technology partners such as Lenovo, HPE, and VMware to resolve customer issues.
Benefits
- Ongoing mentorship and support from your manager and team
- Specialized onboarding through our Jumpstart Training Program to get you well-versed in all things HCI (Hyperconverged Infrastructure)
- The ability to earn Nutanix Certifications
- Unique teammates and a vibrant Employee Resource Group Community
- Competitive pay, all the hardware you'll need, and wellness days
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What This Job Offers
Career Level
Intern
Industry
Publishing Industries
Number of Employees
5,001-10,000 employees
