This position is responsible for EMS Data Validation Oversight and Quality Assurance for electronic and aggregate reporting submitted by EMS agencies, including conducting training with DOH staff and agencies. It serves as a consultant to the Bureau on data collection processes, ensuring coordination and efficiency across administrative, programmatic, and operational aspects. The role supports audit protocols and user access management for data platforms and works closely with EMS Operations to improve data quality and service delivery. The position also collaborates with EMS agencies and ePCR vendors to implement system updates and process improvements. Oversees data validation and quality assurance for EMS electronic and aggregate submissions. Tracks validated records, segments data by region and strategic measure, and submits summaries to regional coordinators. Evaluates rules and designs strategies to improve data quality. Monitors agency submissions and reporting. Submits performance data to regional coordinators, follows up on feedback, and manages the NEMSIS dashboard for demographic submissions. Manages aggregate system access and reporting. Creates accounts for new agencies, uploads data on behalf of agencies, and monitors quarterly submissions. Supports new agency onboarding by sending welcome packages, confirming vendor setup, generating aggregate access, and updating agency tracking spreadsheets as well as generating data exports for agencies. Conducts site visits with EMS providers to establish rapport and serve as a resource. Site visits include regulatory quality improvement monitoring and implementation of improvement processes, as well as sharing resources such as grants, training on data quality, and access to Quality Improvement data. Develops and conducts training sessions for DOH staff and EMS agencies on data quality improvement. Provides data reporting support. Produces reports for the EMS Unit and Bureau, and manages requests received via designated feedback channels. Administers Biospatial user management. Conducts quarterly audits, deactivates inactive accounts, reviews access forms, and creates new user accounts. Administers credentials and agreements. Generates EMSTARS credentials, maintains Data Sharing Agreements and Key User Forms, and completes onboarding for new agencies or key user changes. Works in the State EOC during disasters to support evaluations, deployment, personnel, supplies, and medical support. Participates in planning committees and may deploy to the field before, during, and after a disaster. Other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees