SYSTEMS PROGRAMMER I - 76000678

State of Florida • Jacksonville Beach, FL

6d

About The Position

This position reports to the Law Enforcement Information Technology (LEITS) Manager within the Technology/Communications Section and is responsible for providing systems administration and 2nd tier support within the LEITS Operations team.  The LEITS Operations team provides installation, implements, maintains and supports distributed computer systems, including hardware, software, and communications components.  It also supports the department’s desktop and laptops and other related peripherals in the field locations.

Requirements

• Knowledge of distributed processing operations, procedures, and equipment.
• Skill in deploying and administering Windows 7 and Windows 10.
• Skill in configuration and use of Microsoft System Center Configuration Manager.
• Skill in configuration and use of the Semantic Endpoint Suite.
• Skill in configuration and use of mobile device management solutions.
• Skill with enterprise deployment solutions for desktop operating systems.
• Knowledge of the HP Service Manager product.
• Knowledge of information security best practices.
• Skill in remotely troubleshooting and resolving technical incidents.
• Skill troubleshooting and administering of Windows scripting techniques.
• Knowledge of IT Infrastructure Library (ITIL) concepts.
• Ability to process information logically, analyze technical problems, and solve abstract problems.
• Ability to plan, organize, and coordinate work assignments.
• Ability to handle multiple priorities and assignments.
• Ability to train other staff members.
• Process development, implementation and improvement skills.
• Teamwork and interpersonal skills.
• Demonstrated ability to apply technology solutions to business processes.
• Effective written and verbal communications skills including the ability to communicate technical data processing information between peers and staff.
• Skill in the removal of malware and recovery of system data.

Nice To Haves

• Implementing and administering enterprise two factor authentications
• Administering and troubleshooting centrally managed enterprise desktop deployment solutions
• Implementing and administering Systems Center Configuration Manager (SCCM)
• Working in a mobile environment
• Troubleshooting and resolving technical incidents remotely

Responsibilities

• providing systems administration
• providing 2nd tier support within the LEITS Operations team
• installation
• implements
• maintains and supports distributed computer systems, including hardware, software, and communications components
• supports the department’s desktop and laptops and other related peripherals in the field locations

Benefits

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed