Systems/Network Technician

Abacus Technology • Sumter, SC

10d

About The Position

Abacus Technology is seeking a Systems/Network Technician to provide technical support for the AFCENT Network Operations and Security Center (NOSC) at Shaw AFB. This is a full-time position.

Requirements

• 3+ years experience in systems and network support.
• Associate’s degree in a related field. Additional years of experience may be substituted for degree requirements.
• Must be Security+ certified (or hold an equivalent certification in compliance with DoD 8570 IAT Level II).
• Must be CCNA certified.
• Must hold the ITIL v3 or v4 Foundations certification or be able to obtain the certification within 60 days of hire.
• Must have experience with Microsoft Windows server installation, Active Directory, storage, performance management, and server maintenance.
• Experience with firewall administration.
• Experience supporting DoD projects.
• Must have strong communication skills and be able to interact professionally within all levels of an organization.
• Must be able to travel occasionally to provide TDY support.
• Must be a US citizen and hold a current Secret clearance.
• Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

Responsibilities

• Provide Tier 1 enterprise IT help desk technical support to deployed users.
• Troubleshoot and implement solutions to resolve incidents and problems on supported systems/network infrastructure, to include enterprise-level routers, switches, servers, firewalls, proxies and caching arrays.
• Monitor systems/network performance metrics and trends to identify substandard performance and anomalies.
• Escalate complex systems/network performance, bandwidth and security issues and incidents to senior engineers/SMEs (Tier 2 and 3) for analysis and resolution.
• Operate NOSC network intrusion devices and information assurance tools.
• Provide LAN support and WAN Enterprise support.
• Support meetings/briefings, training, and create and maintain documentation as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees