Network/Systems Engineer

Govcio • Bethesda, MD

3d • Hybrid

About The Position

GovCIO is currently hiring for a Systems/Network Engineer for our NIH-CIT Proposal. This position will be located in Rockville, MD and will be a hyrbid role. Responsibilities Responsible for delivering optimal availability and quality regarding the network routing and switching, IP security, the wide area network services Participate in daily stand ups and utilize the kanban methodology to triage and resolve incidents and problems within established SLAs As directed by senior engineers, participate in shift lead duties to serve as “queue managers” to ensure each escalated issue is efficiently assigned, actively being worked by expediting resolution and fulfillment to meet SLAs Assist with proactive measures such as network monitoring, analysis, maintenance/patching, and documentationProvide suggestions to management on continuous improvements in regards to communications, customer understanding, tools, technology, and equipment.

Requirements

• Bachelor’s degree and at least 8 years of relevant Network Services experience.
• Must be able to obtain a Public Trust

Nice To Haves

• CCNA/CCNP is desired.
• Experience with security is desired.

Responsibilities

• Responsible for delivering optimal availability and quality regarding the network routing and switching, IP security, the wide area network services
• Participate in daily stand ups and utilize the kanban methodology to triage and resolve incidents and problems within established SLAs
• As directed by senior engineers, participate in shift lead duties to serve as “queue managers” to ensure each escalated issue is efficiently assigned, actively being worked by expediting resolution and fulfillment to meet SLAs
• Assist with proactive measures such as network monitoring, analysis, maintenance/patching, and documentation
• Provide suggestions to management on continuous improvements in regards to communications, customer understanding, tools, technology, and equipment.

Benefits

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment
• Available to full-time employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees