SYSTEMS MANAGER

Thurston County • Olympia, WA

6d • Onsite

About The Position

The Thurston County Clerk’s Office is seeking a professional, motivated, and
dependable individual to join our team as the Systems Manager. This position
offers an excellent opportunity for a detail-oriented and technically skilled
candidate who is interested in building a career within the court system.
The
ideal candidate will bring strong problem-solving abilities, a commitment to
accuracy, and a passion for supporting critical systems that serve the public
and judicial operations.

The Systems Manager has dual responsibility for the office's specific knowledge
and in-depth experience in information technology coupled with management
responsibility of an assigned division. Incumbents are responsible to ensure the
information systems are running at optimal performance to support users on the
software applications and desktop applications, resolves problems and researches
answers and solutions as needed. Analyzes department requirements and
coordinates with the other office/department divisions' short- and long-range
plans, goals and objectives for assigned operations. Establishes and implements
policies, procedures and standards for the efficient and effective operations
and maintenance of assigned functions.

Requirements

• Bachelor's degree in computer science or closely related field and five years experience with demonstrated progressive responsibility in database management and computer technology combined with at least three years of experience in a supervisory capacity. Previous experience with the functions and processes related directly to the assigned department function is highly desirable.
• Knowledge of desktop operating systems, available software products related to assigned department; principles of data management, workflow processes and goals, web-based applications and web services, and applicable programming languages; principles of local area network management and basics of data transfer utilities are essential.
• Depending upon area of assignment, knowledge and experience related to specific department's needs and objectives. Must have a clear knowledge and considerable background of the department served.
• Knowledge of pertinent local, state and federal laws.
• Ability to interpret policies and procedures and to analyze complex problems.
• Ability to prioritize work, meet deadlines, and manage a database.

Responsibilities

• Facilitates and participates in the implementation of information technology or projects including but not limited to developing project timelines, coordinating deadlines, setting up codes and standards, setting up training schedules and ensuring project's success. Performs systems analysis and provides technical development direction and training as required.
• Analyzes the cost/benefit of software updates and/or hardware changes and the impacts on other software and equipment; recommends appropriate action to assure cost-effective, efficient and continued computer services. Prepares time and budget reports for assigned projects. Works with Central Services' IT staff and vendors to coordinate testing of software, implementation schedules, and ensure compliance with County policies and standards.
• Ensures the protection and integrity of the software operating system through the appropriate security measures. Collaboratively work with Central Services' IT staff to ensure appropriate configuration and interface with the County's main computer system to ensure there is no conflict or corruption that jeopardizes the security of the Countywide system.
• Provides support to users on the use of office/department software applications and desktop applications including answering questions and resolving problems and researching answers and solutions as needed. Resolves inquiries, problems, complaints, or emergencies affecting availability or quality of services.
• Recommends and monitors organizations standards for information technology hardware and software. Recommends future directions or new IT projects. Manages all aspects of system security, access, including internal and external access, and recovery standards and procedures. Plans and coordinates installation, updates, changes, and enhancement to hardware and software.
• Manages assigned operations to achieve goals within budgeted funds and available resources. Plans, organizes, and supervises the work of assigned staff. Recommends selection of staff, develops procedures and performance standards, provides training, monitors progress and evaluates employee performance. Reviews progress; directs changes in priorities and schedules as needed to assure work is performed in a timely and efficient manner. Provides for the training and motivation of subordinates in order to make full use of individual capabilities and to meet changing system demands. Works with elected official or appointing authority and Human Resources to address employee and labor relations issues and concerns.

Benefits

• Work-Life Balance: We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle.
• Plan For Your Future: As a member of our team, you will enjoy great employee benefits, including a retirement plan, pre-tax savings accounts, as well as comprehensive health care and dental/vision care for you and your family.
• Paid Leave: Full-time regular employees earn paid vacation in addition to paid holidays
• Robust Training Program: Employees are encouraged to attend County paid training to help them further their career, learn new skill sets, and stay on top of emerging trends in our industry. We also encourage our staff to participate in professional organizations and attend conferences.
• Flexible Work Schedules: Some of the options that employees may take advantage of include alternative or compressed schedules and/or remote working.
• Deferred Compensation: The County offers 3 voluntary deferred compensation plans for employees who would like to set aside additional deferred tax dollars into a retirement savings plan.
• Flexible Spending Account (FSA): Employees can take advantage of Section 125 flexible spending accounts for out-of-pocket health care and daycare expenses with pre-tax dollars.
• Public Service Loan Forgiveness: This is a federal program which allows full-time public service employees who have made qualifying payments for certain loans, to get their student loans repaid.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees