Systems Manager

Holland & Hart Staff • Denver, CO

1d • $113,924 - $189,874

About The Position

The Systems Manager reports to the Technical Operations Director and is responsible for the day-to-day management and strategic oversight of all IT infrastructure operations including networks, servers, storage, virtualization, cloud platforms, data centers, and end-user computing environments across all firm locations. This position ensures the stability, security, and scalability of Holland & Hart's technology infrastructure while leading a team of systems engineers and administrators and driving automation initiatives to improve operational efficiency and scalability.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or other technology field; or the equivalent in education and experience.
• Eight (8) years of IT infrastructure experience including networking, server administration, storage, and cloud technologies, or relevant experience.
• Three (3) years’ experience in a technical leadership role managing people.
• Proven ability to manage and develop technical teams while maintaining hands-on technical expertise.
• Strong project management skills with experience leading infrastructure implementations and migrations.
• Excellent written and verbal communication skills with the ability to explain technical concepts to non-technical stakeholders.
• Strong analytical and problem-solving skills with attention to detail and ability to work under pressure.
• Demonstrated ability to balance strategic planning with tactical execution in a fast-paced environment.

Nice To Haves

• Experience managing infrastructure in a professional services or legal environment preferred.
• Cisco, VMware, Microsoft Azure, AWS, Terraform, Ansible, or other infrastructure automation certifications strongly preferred.
• Experience with ITIL or other IT service management frameworks preferred.

Responsibilities

• Manages and leads a team of systems engineers responsible for network, server, storage, virtualization, cloud, and end-user computing infrastructure across 13 regional offices and firm data centers.
• Develops and implements tactical infrastructure plans that align with the firm's strategic technology roadmap and ensures high availability of all systems.
• Oversees the engineering, implementation, and maintenance of on-premise and cloud infrastructure including network, storage, compute, IaaS, and PaaS.
• Manages vendor relationships and service contracts for infrastructure hardware and software
• Leads infrastructure automation, DevOps practices, and infrastructure-as-code methodologies to reduce manual processes, improve deployment consistency, and enable rapid scaling across all environments.
• Provides management oversight and resource allocation for end-user computing operations, ensuring strategic alignment with overall infrastructure roadmap.
• Coordinates with the Technical Support team to ensure seamless resolution of infrastructure-related incidents and proper escalation procedures.
• Maintains comprehensive metrics on infrastructure performance including uptime, capacity utilization, incident response times, and asset management.
• Develops and maintains automated procedures and infrastructure-as-code templates governing the operation and maintenance of network systems, including hardware, backup, disaster recovery, wireless, and BYOD policies.
• Works closely with the Security Manager to ensure timely application of security patches and that all infrastructure implementations follow security best practices.
• Participates in budget development for infrastructure hardware, software, and services, managing expenses within approved allocations.
• Provides technical expertise and guidance to the Technical Operations Director on infrastructure strategy, capacity planning, and technology roadmaps.
• Ensures compliance with all IT policies, procedures, standards, and guidelines across the infrastructure team.
• Travel to other offices as required for infrastructure projects and onsite support.
• Perform additional duties and tasks assigned, demonstrating flexibility and a commitment to supporting the firm’s overall objectives.

Benefits

• Holland & Hart works hard to promote work/life balance with a 37.5-hour scheduled work week for most staff employees, a robust wellness program, and generous PTO and holiday pay for eligible employees.
• Full-time employees become eligible for benefits on the date hire, with a benefits offering that includes medical, dental, vision, life, AD&D, EAP, STD, and LTD.
• Also available are voluntary income protection benefits such as supplemental life, accident, critical illness, and hospital indemnity insurances, as well as a 401(k)-retirement plan with a company match.
• In addition, the firm has programs that may provide for educational assistance, free or discounted legal services, and opportunities through the Holland & Hart Foundation, which is a non-profit organization dedicated to creating volunteer opportunities for lawyers, staff, families, and friends of Holland & Hart LLP.
• Part-time employees may have access to some of these benefits, which may be on a pro-rated basis.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level