Systems Integration & Testing Lead (NG9-1-1)

Mega Cloud Lab • Brooklyn, NY

3d

About The Position

Key Responsibilities: Lead the integration, testing, and verification of systems and subsystems for the NG9-1-1 program. Coordinate integration efforts between Public Safety IT subsystems and the core NG9-1-1 system. Facilitate technical integration planning discussions and manage resulting action items. Collaborate with project leads and subcontractors to review all required NG9-1-1 system interfaces. Develop test cases for System Acceptance Testing (SAT) and System Integration Testing (SIT); identify integration risks; and assist teams in configuring and testing interfaces in the Systems Development Environment (SDE). Validate all interfaces in production and support the test team in executing end-to-end System Integration testing.

Requirements

• 12+ years of direct experience in technical integration and/or relevant business applications.
• Expert understanding of OSI Layers 1-7 , with emphasis on Layer 3 routing and Layer 4-7 services.
• Proven experience integrating systems in multi-vendor environments (e.g., MSCI, NICE, Motorola, Cisco).
• Knowledge of NG911 Core Services (NGCS) integration points (ESRP, ECRF/LVF, CHS).
• Strong diagnostic skills using Wireshark, packet capture, syslog, and SNMP for end-to-end troubleshooting.
• Experience with call flow validation, routing testing, and production cutover support .
• Understanding of cybersecurity frameworks: NIST 800-53, CJIS, and OTI Cyber Command .
• Hands-on experience implementing IPsec VPNs, SSL/TLS encryption, and RBAC .
• Knowledge of network segmentation, firewall rule management, and IDS/IPS .

Nice To Haves

• Familiarity with Public Safety Answering Center (PSAC) infrastructure and redundancy.
• Understanding of incident escalation, disaster recovery, and business continuity procedures.
• In-depth knowledge of NENA i3 architecture and its components.
• Knowledge of standards for multimedia call processing: ESRP, LIS, LoST, ECRF/LVF, and SIPREC .
• Experience working with PSAPs, CAD systems, logging, and GIS components within a 911 environment.

Responsibilities

• Lead the integration, testing, and verification of systems and subsystems for the NG9-1-1 program.
• Coordinate integration efforts between Public Safety IT subsystems and the core NG9-1-1 system.
• Facilitate technical integration planning discussions and manage resulting action items.
• Collaborate with project leads and subcontractors to review all required NG9-1-1 system interfaces.
• Develop test cases for System Acceptance Testing (SAT) and System Integration Testing (SIT).
• Identify integration risks.
• Assist teams in configuring and testing interfaces in the Systems Development Environment (SDE).
• Validate all interfaces in production and support the test team in executing end-to-end System Integration testing.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed