Systems Engineer

HAPO Community Credit Union • Richland, WA

1d • Onsite

About The Position

HAPO Community Credit Union is an organization that believes in providing
service that focuses on our members and giving back to the communities in which
we do business - "Community" is our middle name. Our Standard of Service is to
Defy Expectations. We promote individuality and encourage our employees to
Defy
Expectations®: To treat every situation as a unique opportunity to be in the
moment and go beyond what is expected. We value every member and appreciate the
opportunity to serve you.

Come defy expectations with us!

HAPO is now accepting applications for a Systems Engineer in Richland, WA. We
are seeking an individual who is ambitious, self-motivated and who strives to
represent HAPO’s core commitment “Be in the Moment” and standard of service
“Defy Expectations” with our members, community as well as the team they are a
part of. The Systems Engineer supports the systems life cycle in our agnostic
environment by implementing and maintaining an efficient and secure enterprise
infrastructure that offers uninterrupted service for our customers. The Systems
Engineer provides a holistic view of all enterprise systems infrastructure
including server hardware, operating systems, storage hardware/software,
messaging and collaboration hardware/software, and related peripherals. Systems
Engineers manage at least one infrastructure technology and have expertise in
relevant infrastructure systems. This position is expected to have subject
matter knowledge with a firm grasp of solutions, functions, technology, and
protocols. Must have a broad view of credit union operations with an
understanding of credit union products and how they relate to HAPO’s information
systems. Must also understand how the various software and hardware systems
interact with each other.

Requirements

• High School Diploma or General Education Development (GED) certificate.
• 4-year degree from college or university, with concentration in Computer Science or another closely related field or equivalent work experience.
• Must have a valid driver's license
• Ability to maintain a driving record that meets HAPO’s Corporate Vehicle Policy Standards as required job function.

Responsibilities

• Administer, maintain, and support enterprise systems and virtual infrastructure to ensure reliable, secure, and efficient operation.
• Serve as a technical subject matter resource for assigned systems, performing system lifecycle activities, maintaining documentation, and coordinating with vendors as needed.
• Plan and execute system upgrades, maintenance, and change activities in accordance with established processes, organizational standards, and regulatory requirements.
• Work closely with the Information Security Engineer to plan, coordinate, and implement system patching and updates to ensure systems remain secure, compliant, and supported.
• Proactively monitor system health, performance, and capacity, independently identifying, troubleshooting, and resolving issues, and escalating when appropriate.
• Support security, compliance, backup, disaster recovery, and business continuity requirements for assigned systems.
• Develop and maintain automation and operational best practices to improve efficiency, consistency, and system reliability.
• Collaborate with Information Security, IT leadership, and other stakeholders to support departmental objectives and IT initiatives.
• Maintain accurate and up‑to‑date system documentation, procedures, and operational records for assigned systems.

Benefits

• No cost premium health insurance for employee + their eligible dependents, including medical, dental and vision
• Accidental death and dismemberment insurance
• Long term and Short term disability
• Competitive pay
• Pension Plan
• 401K program with match
• Flexible spending account (medical and dependent care)
• 0% interest on select personal loans
• Employee Assistance Program (EAP)
• Paid time off
• 12 paid holidays per year
• Paid Birthday day off
• HAPO Anniversary day off
• Volunteer Opportunities (Both Paid and Volunteer)
• Employee Milestone Anniversary Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED