Systems Engineer (Tableau Platform)

FiservAlpharetta, GA
Onsite

About The Position

You will be responsible for the administration, stability, performance, and scalability of enterprise Tableau environments across on-prem and cloud platforms. This role partners closely with analytics, data engineering, infrastructure, and security teams to deliver a reliable, secure, and high-performing data visualization platform for business users.

Requirements

  • 5+ years of experience in systems engineering supporting Tableau and Cognos platforms
  • 2+ years of experience with system design and implementation within Linux and Windows server environments
  • 2+ years of experience with virtualization technologies such as VMware or Hyper-V
  • 2+ years of experience with cloud platforms such as AWS, Azure, or GCP
  • 2+ years of experience with automation tools (Ansible, Terraform) and scripting languages (Python, Powershell)
  • Bachelor’s degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience

Nice To Haves

  • Industry certifications such as Tableau Desktop and/or Tableau Server
  • Experience with disaster recovery planning and implementation
  • Certifications in AWS, Azure, or GCP
  • Experience with containerization technologies such as Docker or Kubernetes

Responsibilities

  • Administer and support Tableau Server and Tableau Cloud, including installation, configuration, upgrades, patching, and lifecycle management
  • Utilize native command-line utilities (TSM, Tabcmd), Advanced Management tools (Resource Monitoring Tool, Content Migration Tool), and API-driven solutions to operate and automate the platform
  • Manage platform security and connectivity, including firewalls, DNS, SSL/TLS certificates, and authentication integrations (AD, SAML, Kerberos)
  • Monitor server health, performance, and capacity using tools such as Splunk, Dynatrace, Moogsoft, DxNetOps, SiteScope
  • Administer users, groups, sites, projects, and permissions, including enforcing and locking project-level permissions
  • Troubleshoot incidents and performance issues involving backgrounder processes, extract refreshes, authentication, and system logs
  • Execute backup, restore, and disaster recovery planning, including routine validation and testing of recovery procedures
  • Support operations through Windows Server administration, incident response, ticketing systems, documentation, and runbook maintenance
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