Systems Engineer (Managed File Transfer)

Zions Bancorporation•Midvale, UT

7d•Hybrid

About The Position

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today. Zions is looking for a System Engineer to join the Infrastructure Application File Delivery team (DTS). This team is focused on reliably and securely managing File Transmissions for critical business applications & functions within the enterprise. The System Engineer proactively identifies & implements configuration, monitoring, security, troubleshooting and problem resolution for Managed File Transfers, both internally and externally. This includes configuring, analyzing, improving, and responding to dashboards & alerts for a wide range of systems as part of file movements and business applications. The System Engineer will partner with projects, other infrastructure engineers, Enterprise Information Security, and business application subject matter experts, to configure & tune file movements, provide triage and troubleshooting for system & application issues and facilitate response & escalation activities for timely resolution. This position will interact with multiple teams and provides excellent learning opportunities. This position supports our 24x7 technology operations and does require On-Call responsibilities. The Systems Engineer (Managed File Transfer) will: Identify hardening, resiliency, stability, automation, scripting, and efficiency opportunities across the environment; drive implementation as needed Ensuring stable and resilient 24x7 operations of the Managed File Transfers Applications and Infrastructure, including an on-call rotation. Environment & Application stability & hardening, vulnerability remediation, application resiliency, application modernization including Cloud & K8s. Troubleshooting & Facilitating resolution of issues and communicating with infrastructure and application owners, Incident Management, and other key stakeholders. Creating and maintaining system and process runbooks, data-flows, and other documentation, to ensure standards compliance. Root Cause analysis and identification of corrective and preventative actions to increase stability and reliability of the DTS Systems, reducing risk. Performing additional duties as assigned.

Requirements

A Bachelors Degree in Information Technology or related field and 4+ years of experience supporting technology infrastructure in a large multi-site environment. A combination of education and experience may meet requirements.
Experience with senior level engineering of Enterprise Integration technologies, such as Managed File Transfer integration applications.
Hands on experience with technology monitoring components and tools.
Good communication skills and ability to facilitate event coordination across multiple domains.
Ability to meet deadlines and schedules within a team-oriented environment.
Troubleshooting skills for technology infrastructure issues including file systems, networking, server, and file transfer errors.
Solid understanding of Unix/Linux & Windows file systems, along with transfer protocols including SFTP & AS2.

Nice To Haves

Experience with IBM Sterling File Gateway, or similar enterprise-grade Managed File Transfer applications is desired.
Mainframe z/OS experience is desired.

Responsibilities

Identify hardening, resiliency, stability, automation, scripting, and efficiency opportunities across the environment; drive implementation as needed
Ensuring stable and resilient 24x7 operations of the Managed File Transfers Applications and Infrastructure, including an on-call rotation.
Environment & Application stability & hardening, vulnerability remediation, application resiliency, application modernization including Cloud & K8s.
Troubleshooting & Facilitating resolution of issues and communicating with infrastructure and application owners, Incident Management, and other key stakeholders.
Creating and maintaining system and process runbooks, data-flows, and other documentation, to ensure standards compliance.
Root Cause analysis and identification of corrective and preventative actions to increase stability and reliability of the DTS Systems, reducing risk.
Performing additional duties as assigned.

Benefits

Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees
Employee Ambassador preferred banking products

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