At Intelliforce, we don’t just support systems—we safeguard access. As part of the ICAM Operations Center team, you’ll provide 24x7 support for enterprise Identity, Credential, and Access Management (ICAM) services that enable secure authentication and authorization across the intelligence community. You’ll monitor systems, troubleshoot incidents, and assist customers with integration, access, and identity issues, ensuring mission-critical applications remain secure and available around the clock. This is a hands-on technical support role that combines analysis, communication, and rapid problem-solving to keep Zero Trust infrastructure running smoothly. Schedule and Work Details Location: Ft. Meade, MD area (Government and Contractor facilities) Telework: Not available Schedule: 24x7x365 Operations Center, 10-week rotating schedule Period 1 – Mids: 4 on, 3 off, 3 on, 4 off (5 PM–5 AM) Period 2 – Days: 3 on, 4 off, 4 on, 3 off (5 AM–5 PM) Period 3 – Days: 3 off, 4 on, 4 off, 3 on (5 AM–5 PM) Period 4 – Mids: 4 off, 3 on, 3 off, 4 on (5 PM–5 AM) Period 5 – Straights: Monday–Friday, 8 hours per day Shift Differential: Available for Mid shift (TBD)