JMSC-IP Systems Engineer (Help Desk)
About The Position
Deliver simple solutions to complex problems as a Systems Engineer (Help Desk) with GDIT at the Joint Multinational Simulation Center - Indo Pacific (JMSC-IP), the Pacific's premier simulation complex. Here, you’ll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you’ll make the end user’s experience your priority and we’ll make your career growth ours. At GDIT, people are our differentiator. As a Systems Engineer (Help Desk) you will help ensure today is safe and tomorrow is smarter. Our work depends on a Systems Engineer joining our team to help build and enable the readiness of our Nation's Army in the Pacific!
Requirements
- Education: AS/AA in Information Technology or Computer Science or a related technical discipline, or the equivalent combination of education, technical training, or work experience
- Required Experience: 3+ years of related experience; military and MTC experience preferred
- Provides systems engineering support for the design, integration, operation, and sustainment of enterprise systems
- Performs ongoing system maintenance and supports system upgrades and migrations
- Resolve issues involving Active Directory, permissions, group policies
- Strong understanding of RMF, boundary relevant STIGS, and cybersecurity compliance
- Working knowledge of firewall rules, traffic filtering, and access control
- Working knowledge of configuration and management of core switches, remote nodes, and diverse communications hardware within controlled environments
- Certification: SEC+ is required; Network+ or CCNA will be considered
- Security Clearance Level: MUST be able to obtain Interim / Secret Clearance within 6 months of hire
- Must meet DoD 8570 IAM I certification
- Superb communication skills
- Strong troubleshooting skills with the ability to escalate appropriately
- Must be able to perform with minimal guidance
- US Citizenship Required: Yes
Nice To Haves
- military and MTC experience preferred
- Network+ or CCNA will be considered
Responsibilities
- Troubleshoots complex, hardware, software and network issues
- Performs software deployments, patching and updates
- Participates in infrastructure upgrades and migrations
- Supports the implementation, operation, and sustainment of system security protections for training and simulation systems
- Performs hands on configuration, troubleshooting, documentation, and change support for network and boundary components in a controlled environment
- Performs scheduled maintenance and systems upgrades
- Supports audits, inspections, and vulnerability remediation activities
- Maintains current knowledge of relevant technology as assigned
- Participates in special projects as required
Benefits
- Growth: AI-powered career tool that identifies career steps and learning opportunities
- Support: An internal mobility team focused on helping you achieve your career goals
- Rewards: 401K with company match
- Community: Award-winning culture of innovation and a military-friendly workplace
- Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
- To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
- To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
