Systems & Discovery Librarian II

Washington County•Hillsboro, OR

1d•Onsite

About The Position

Washington County Cooperative Library Services (WCCLS) is seeking a Systems & Discovery Librarian II to join their new Library Systems & Discovery team. This position is crucial for ensuring seamless library systems and integrations for both staff and patrons. The role involves supporting library staff by implementing stable, efficient workflows and rolling out product features, and supporting patrons by facilitating library card registration, material discovery, account management, and online access to integrated services. The Systems & Discovery Librarian will complement existing cataloging, metadata, and acquisitions expertise, focusing on patron workflows such as accounts, registration, circulation, holds, catalog usability, and staff support at the point of service. The incumbent will be a subject matter expert on WCCLS’s integrated library system (ILS), Polaris, and discovery layer, BiblioCore, while also supporting various other integrations including online resources, ebook applications, streaming video, automated messaging, and data clean-up services. The emphasis is on patron experience, access, and usability, understanding how system behavior and stability impact public service outcomes. This is a new position resulting from a multi-year funding and governance evaluation process within the cooperative library system, which is a partnership between the county, 9 cities, and 3 nonprofit associations. The 12 partners operate 16 library locations. The cooperative is transitioning to centralized collection management and technical services across print and digital by July 2027. The Systems & Discovery Librarian will join a new team dedicated to building ILS capacity and resiliency, collaborating with other WCCLS teams (Collections and Technical Services, IT, Community Relations) and partner libraries to support internal operations, staff workflows, and access to services.

Requirements

A Master's-level education in library science from an accredited American Library Association program or related field
Two (2) years of relevant professional-level library or related experience
Thinks at the systems level
Thorough understanding of how people experience library services
Understand that configuration, policy, and technical decisions shape what patrons can do
Understands what it's like to work in a library and the importance of a system having stable, efficient workflows
Able to analyze complex issues and generate innovative solutions within a team environment
Knows how to quickly shift priorities when necessary
Understands that being open, curious, and a good teammate creates the best outcomes
Knowledge of integrated library systems and their modules

Responsibilities

Supporting library staff by implementing stable, efficient workflows and rolling out product features and enhancements that improve the experience of library work
Supporting patrons by making it easy to register for library cards, discover materials, manage accounts, and access library integrated services online
Serve as a subject matter expert on WCCLS’s integrated library system (ILS), Polaris, and discovery layer, BiblioCore
Support numerous other integrations, including online resources, ebook applications, streaming video, automated messaging, and data clean-up services
Work collaboratively with other teams at WCCLS (including Collections and Technical Services, IT, Community Relations) and at our libraries, supporting internal operations, library staff workflows, and access to library services
Supporting the cooperative’s transition from distributed to centralized collection management & technical services
Implementing new ILS features and configuration
Implementing new circulation policy requirements for the ILS and other services
Participating in the evaluation and improvement of library card types
Supporting account and data clean-up processes
Assist with annual process to register thousands of Washington County students for library cards