Systems Design Consultant (Customer Solutions)

Alpine Home Air Products

11h•$95,000 - $120,000•Remote

About The Position

We are hiring Systems Design Consultants for people who enjoy thinking through complex decisions and helping others arrive at solutions that genuinely fit their needs. In this role, you’ll work directly with customers to understand how their space is used, what matters most to them, and what constraints they’re working within. You’ll design multiple system approaches, explain trade-offs clearly, and guide customers toward decisions they feel confident about. You will not be responsible for closing sales; your responsibility is the quality of the design and clarity of the recommendation. This role is ideal for someone who enjoys discovery, reasoning, and meaningful conversations — and who finds satisfaction in helping people make better decisions.

Requirements

Are naturally curious and tend to ask why things work the way they do
Think in systems and trade-offs rather than single “right answers”
Enjoy reasoning through ambiguity and designing options
Use AI or modern tools regularly to explore ideas, learn quickly, and improve your thinking
Like turning messy, real-world information into clear, understandable choices
Enjoy learning new domains deeply and teaching yourself what you don’t yet know
Build trust through listening, thoughtful questions, and clear explanations
Prefer collaborative problem-solving over transactional interactions
Care about the long-term success of the person you’re helping, not just the immediate outcome
Experience in consulting, systems design, technical advising, architecture, engineering, building science, or other analytical fields is a plus
HVAC experience is helpful but not required
Strong reasoning ability, communication skills, and a learning mindset matter more than industry background

Responsibilities

Lead scheduled, consultative conversations with customers (phone or video)
Ask thoughtful questions to understand usage patterns, priorities, and constraints
Design 2–3 intentional system approaches rather than a single “answer”
Explain trade-offs between comfort, efficiency, cost, aesthetics, reliability, and installation complexity
Recommend a best-fit solution based on customer values, not price alone
Produce a clear, structured design summary for the Sales team to finalize the order
Act as a calm, trusted guide through a complex, high-stakes decision