Systems Coordinator

DPDHLLouisville, KY
19d$22Onsite

About The Position

At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us. Role Purpose: Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software.

Requirements

  • High School Diploma or Equivalent
  • 1-2 years of WMS experience
  • Proficient in report writing – 1 to 2 years experience
  • A minimum of (1) one year's experience in the following:
  • Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP is highly preferred.
  • Intermediate or higher experience in Microsoft Office (Excel, Word, Teams, Outlook).
  • 1-2 years Report Writing experience. SQL experience would be preferred but not required.
  • Hands-on training with technical software/hardware support within a company (preferably warehouse, supply chain, distribution, logistics).
  • First-line point of contact to troubleshoot, diagnose, and repair software and hardware related issues with end-users in the facility.
  • This is NOT a traditional helpdesk or ticket/incident support position.

Nice To Haves

  • Experience with JDA, NTV, Blue Yonder, and SAP is also a plus but not required.
  • Experience within a supply chain, Logistics, Distribution environment is highly preferred.
  • Supply Chain
  • IT
  • Operating Systems
  • Warehouse Management Systems(WMS)
  • Inventory Control
  • Diagnostics
  • Computer hardware/software

Responsibilities

  • Responsible for operational system integrity, including setup and control.
  • Facilitate site(s) Warehouse Management System with proficiency.
  • Assist management with facility layout and design to efficiently utilize the WMS.
  • Project development and implementation.
  • Monitor WMS for inventory management control.
  • Interface with operation staffs to maximize system efficiencies.
  • Develop, implement, and monitor sites performance systemically.
  • Analyze system discrepancies; generation of reports as necessary.
  • May write crystal programs as required to facilitate the success of the total network.
  • Interface with customer host representative to identify and resolve issues systemically.
  • Diagnose complex end user device issues, recommend and document process for resolutions.
  • Develop and maintain training materials and guides to using the system.

Benefits

  • Affordable medical, dental, and vision coverage available beginning on your 30th day
  • PTO program for all associates, including paid holidays and vacation
  • 401(k) with generous company match
  • Tuition reimbursement program
  • Excellent training and career advancement opportunities
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