Systems and Software Administration Specialist

International Motors, LLC • Woodridge, IL

2d

About The Position

Step into a role where technology, problem-solving, and collaboration come together. As a Systems and Software Administration Specialist, you’ll play a critical role in keeping systems running smoothly, software access seamless, and users supported across the organization.

You’ll be at the center of operations—partnering with internal teams and external suppliers to manage software licensing, streamline access, and resolve issues before they impact the business. This is an opportunity for someone who enjoys digging into technical challenges, improving processes, and making a tangible impact every day

Requirements

• Bachelor's degree and at least 5 years of account services experience
• OR
• Master's degree and at least 4 years of account services experience
• OR
• At least 8 years of account services experience
• Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Nice To Haves

• A sharp analytical mindset and a natural ability to solve problems.
• Independence and accountability, with the ability to juggle multiple priorities.
• Flexibility and resilience in a dynamic, evolving environment.
• Strong technical aptitude, including a foundation in databases and system concepts.
• Understanding of access management and governance best practices.
• Clear, confident communication skills for working across teams and with external partners.
• Experience with software administration, tool catalogs, or license management systems - a plus.
• Familiarity with proprietary software environments and OEM/vendor ecosystems- a plus.
• Experience managing escalations and cross-functional issue resolution- a plus.
• Project coordination or project management experience- a plus.

Responsibilities

• Drive System & Tool Excellence
• Own and maintain the enterprise tool catalog, ensuring it is accurate, user-friendly, and reliable.
• Manage system updates, enhancements, and access requests with a focus on efficiency and quality.
• Act as a go-to problem solver for catalog-related issues, leading troubleshooting efforts and coordinating resolutions.
• Lead Software License Management
• Oversee licensing for proprietary and OEM software, ensuring users have the access they need—when they need it.
• Track usage and compliance, proactively identifying gaps and optimizing license allocation.
• Partner with vendors and internal teams to manage provisioning, renewals, and upgrades seamlessly
• Build Strong Supplier & Stakeholder Partnerships
• Serve as a key point of contact for suppliers, fostering productive and responsive working relationships.
• Coordinate projects, timelines, and deliverables to keep initiatives moving forward.
• Take ownership of escalations, driving issues to resolution with clarity and urgency.
• Enhance Access & User Experience
• Manage user roles and permissions to ensure secure and appropriate access across systems.
• Support users with timely, effective solutions to access and system challenges.
• Continuously identify opportunities to improve workflows, strengthen controls, and elevate the user experience.

Benefits

• This position offers competitive market-based compensation, along with a comprehensive benefits package designed to support employee wellbeing.
• You can learn more about the benefits offered for this position by visiting https://careers.international.com/#benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level