Systems Administration Intern

DP WorldCharlotte, NC
Onsite

About The Position

We are seeking a motivated and detail-oriented Systems Administration Intern to join our IT team in Charlotte, NC. This internship will provide exposure to IT Service Management and system administration tasks with a focus on the Atlassian product suite (Jira). It’s an excellent opportunity for students pursuing a degree in Information Systems, Computer Science, or a related field to gain hands-on experience in IT operations. On-site role Location: Charlotte, NC (DP World does not offer accommodations for internships) Strong performance could lead to a full-time position after graduation 10-week program that will run from June 2026 to August 2026

Requirements

  • Pursuing a degree in Information Systems, Computer Science, or a related field
  • Interest in IT Service Management and systems administration
  • Strong problem-solving and communication skills
  • Ability to manage multiple tasks and prioritize effectively

Nice To Haves

  • Basic familiarity with Atlassian products (Jira, Confluence) preferred

Responsibilities

  • Assist with Jira system administration, including handling basic functions and requests
  • Support optimization efforts within IT systems and tools
  • Help troubleshoot user issues and provide technical support
  • Participate in projects related to IT Service Management (ITSM)
  • Document processes and contribute to system improvement initiatives

Benefits

  • Hands-on experience with IT systems administration and ITSM processes
  • Exposure to Jira and Atlassian products in a corporate environment
  • Opportunities to develop technical and problem-solving skills
  • Mentorship and guidance from experienced IT professionals
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