Systems and Network Administrator

Denali Advanced Integration•Redmond, WA

24d•Onsite

About The Position

Systems and Network Administrators are responsible for the day-to-day operation of organizations networks. They organize, install, and support an organization's computer systems, including local area networks, wide area networks, network segments, intranets, and other data communication systems. Administrators manage an organization's servers and desktop and mobile equipment. They ensure that email and data storage networks work properly.

Requirements

High School Diploma Required
4-10 Years of Experience
At least 4- 10 years of experience supporting end users providing technical assistance and resolving technical issues for all known operating systems
Experience in diagnosing complex technical issues
Experience in trouble shooting network, server and operating systems
Must have great skills in customer service skills
Must have the ability to sit for extended periods of hours and can managed to focus for several hours attending to the problems and solutions of the company's comer system
Using computers and computer systems to program, write software, set up functions, enter data, or process information
Observing, receiving, and otherwise obtaining information from all relevant sources
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events
Analyzing information and evaluating results to choose the best solution and solve problems
Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
Maintain computer networks to enhance performance and user access
Implement security measures for computer or information systems
Create electronic data backup to prevent loss of information
Develop computer or information security policies or procedures
Resolve computer network problems

Nice To Haves

Bachelor's degree or related experience are preferred

Responsibilities

Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations
Perform data backups and disaster recovery operations
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary
Plan, coordinate, and implement network security measures to protect data, software, and hardware.
Configure, monitor, and maintain email applications or virus protection software
Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use
Design, configure, and test computer hardware, networking software and operating system software
Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future
Confer with network users about how to solve existing system problems
Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies
Analyze equipment performance records to determine the need for repair or replacement
Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system
Maintain an inventory of parts for emergency repairs
Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes
Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements
Train people in computer system use
Coordinate with vendors and with company personnel to facilitate purchases
Perform routine network startup and shutdown procedures and maintain control records
Maintain logs related to network functions, as well as maintenance and repair records

Benefits

U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.
U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays.
Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time.
Additional paid sick leave is also provided if required by state or local law.

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