Systems and Cloud Engineer

Sacramento Housing and Redevelopment Agency•Sacramento, CA

57d•Onsite

About The Position

The Sacramento Housing and Redevelopment Agency (SHRA) is looking for a Systems and Cloud Engineer to join the IT department. The Systems and Cloud Engineer works as part of a team to provide robust, reliable, and secure: LAN/WAN and cloud infrastructure for the Agency. SHRA employees have the opportunity to perform meaningful and impactful work for an agency dedicated to providing affordable housing in the most impacted region of the nation.

Requirements

Minimum of 7 years of IT work experience designing, installing, and maintaining complex IT systems.
Bachelor's Degree from an accredited four-year college or university with a major in network engineering, management information systems, computer science, or a closely related field.
Systems Administration of physical and virtual server environments
Working Knowledge of Cloud Services: Office365, Azure, and AWS
Strong understanding of Azure AD, DNS, Windows Servers, Firewalls, Switching, VPN
Expertise in Microsoft servers - including 2016/2019, 2022 - 2025
Working knowledge of business backup and disaster recovery solutions
Excellent written and verbal communication skills
Technical support and services for users with varying levels of technology experience
Self-starter and takes initiative in completing tasks and projects
Ability to project a professional, friendly image over the phone and in person
Ability to analyze and solve problems quickly and completely

Nice To Haves

Proficiency in Microsoft MFA, Defender, Purv
Proofpoint email security or other cloud-based email security platforms
Vendor management experience, especially with Security MSPs
Ability to perform duties independently under general, minimal supervision
Ability to manage time and set priorities amidst multiple tasks and deadlines
Manage complex projects and coordinate multiple tasks
Maintain confidentiality and discretion.
Establish and maintain effective working relationships with internal and external clients.

Responsibilities

Troubleshoot and resolve system hardware, software, and network issues
Monitor industry trends and developments for possible agency application
Assume responsibility for security issues: physical, network, virus, and data center
Coordinate Internet/Intranet access and ISP vendor problem resolution
Document and communicate problem resolutions to other IT staff
Design and implementation of on-premises, hosted, and cloud solutions Provide and maintain network architecture documentation and charts
Design and build networks that allow the organization to grow
Assist with long-term technology planning
Maintain and implement cloud technology
Design, recommend and implement network upgrades
Perform capacity planning and monitoring of network, cloud, and server resources
Oversee day-to-day operations of network, cloud, and server system
Conduct annual contract review and approval
ReviewandapprovehardwareandsoftwarerequisitionsforITandotherdepartments Obtain and review vendor certifications for network software and hardware
Consult with other departments on technology issues, questions, needs
Ensure interoperability of network, server, and cloud solutions
Coordinate with other unit leads to make sure that technologies are compatible Coordinate remote access services and connectivity with other agencies
Microsoft 365, Azure, and AWS storage administration
Install operating system patches and updates
Provide hardware support and installation
Ensure system back up procedures are functional and followed
Manage and maintain data center security, virtualization, and storage platforms
Maintain network switching platform
Update and manage the agency firewalls
Lead, plan, implement and measure the success of a variety of projects
Develop project plans, assemble teams, make, and monitor project assignments
Use project management tools to schedule tasks and resources
Procure software, hardware, and services required for project implementation Consult with clients on projects and recommend solutions
Modify project as necessary for success
Report on the status of the project to the IT Program Manager
Assist in coordinating activities on high-level projects or tasks with staff, vendors, and Agency departments
Provide business analysis and feasibility studies and recommend solutions
Provide guidance to other IT staff on technical projects
Monitor quality control procedures
Recommend changes in work processes
Perform project management duties as assigned
Assist in coordinating customer service functions

Benefits

Alternate 9/80 Work Schedule: Enjoy a two-week schedule of nine 9-hour days with every other Friday off, giving you more long weekends to relax and maintain work-life balance.
CalPERS Pension Retirement: Secure your future with a robust retirement plan. CalPERS is the largest public pension fund in the US.
Comprehensive Health Benefits: Free Medical and Dental insurance for full family (through CalPERS) and free vision insurance for up to Employee +1
Generous Paid Time Off Package: 12 paid holidays, 3 floating holidays, 2 weeks of vacation per year
Tuition Reimbursement up to $5,250/year: SHRA is also a qualified employer for the Public Service Loan Forgiveness (PSLF) program.
Free Downtown Parking subsidy for eligible employees
Professional Development opportunities

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