We are seeking a highly skilled Systems Analyst to support, enhance, and optimize our enterprise applications ecosystem. This role is critical in ensuring our technology investments deliver value, stability, and continuous innovation across the organization. The ideal candidate has strong technical and analytical abilities, excellent communication skills, and experience supporting Dynamics 365 Finance & Operations (D365 F&O) or other enterprise class ERP systems. Essential Duties & Responsibilities Technical Innovation Demonstrate a deep understanding of supported system(s), including their technical capabilities and integration points. Collaborate with product teams and functional users to design creative, scalable technical solutions. Develop and implement system enhancements that maximize value from our technology investments. Continually assess system architecture, technical specifications, and emerging tools to identify opportunities for process and system improvements. Application Enablement Translate business needs into clear technical requirements and specifications. Validate that proposed or developed technical solutions fully meet functional requirements. Partner with product teams to ensure technical considerations are incorporated into planning, operations, and roadmaps. Understand endtoend business processes and their system implications across multiple functional areas. Ensure enterprise systems follow industry standards and best practices for security, compliance, and data privacy. Participate in oncall rotation to support critical systems and provide afterhours assistance when needed. Issue Resolution & Support Configure and support enterprise applications to meet defined functional needs. Execute detailed application troubleshooting, root cause analysis, and issue resolution. Ensure service quality in alignment with established SLAs and operational expectations. Collaborate across teams to leverage shared technology services and best practices. Build and maintain strong relationships with functional users to support adoption, satisfaction, and continuous improvement. Mentor and develop junior Systems Analysts, contributing to team growth and capability building.
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Job Type
Full-time
Career Level
Mid Level