Systems Analyst

ITW•Gallatin, TN

11d•Onsite

About The Position

Job Summary The Systems Analyst will serve as the primary internal resource for our business transition to SAP S4/HANA. The Systems Analyst will work closely with our regional SAP team and serve as the on-site “go-to” for day-to-day SAP support, enhancements, and continuous improvement of business processes enabled by SAP. The Systems Analyst’s role is to maintain and improve efficient information systems and operations systems in support of core organizational functions. This individual will apply proven communication, analytical, and problem-solving skills to identify, communicate, and resolve systems issues to maximize the benefits of IT system investments. Company Overview ITW Description: Illinois Tool Works Inc. (NYSE: ITW) is a global Fortune 200 diversified manufacturing company that delivers specialized expertise, innovative thinking, and value-added products to meet critical customer needs in a variety of industries. ITW, with approximately 14.1 billion dollars in global revenues, operates 7 major segments with businesses in 57 countries that employ approximately 45,000 women and men. These talented individuals, many of whom have specialized engineering or scientific expertise, contribute to our global leadership in innovation. We are proud of our broad portfolio of more than 16,000 active patents. StampTech Fasteners TM Division Description: The ITW StampTech Fastener TM Division serves the major OEMs and Tier suppliers in the North American automotive market. The division supplies stamped metal fasteners and engineered fastener assemblies that leverage our deep-draw stamping technologies. The annual revenue for the division is approximately $160M. Locations include Gallatin, TN, Lexington, KY & Naugatuck, CT. The Division drives profitability by leveraging its innovative solutions and application engineering. In addition to ITW’s industry leading research and development capabilities, StampTech Fasteners TM enhances our customers’ competitive advantage by maintaining advanced engineering and manufacturing facilities in North America, exchanging product, process, and benchmarking information with sister units worldwide and ccontinually improving processes, material, and designs to ensure every product provides value and meets customer expectations.

Requirements

Post-secondary education preferred; an AA, AS, AAS, BA, or BS degree—preferably in Computer Science, Information Science, Management Information Systems, or Business Administration—and four years of related work experience.
Experience in systems analysis or business systems support in a manufacturing setting is required, Automotive industry preferred
Experience working with ERP systems; direct exposure to SAP (especially S/4HANA) is a strong plus
Solid understanding of manufacturing operations (e.g., production, inventory, supply chain, procurement, quality) and how they integrate with ERP systems
Excellent analytical, problem-solving, and communication skills, with the ability to translate between business users and technical teams
Strong documentation skills (process flows, functional specs, testing scripts). Comfortable working independently (given you’ll be the only Systems Analyst on site) but also capable of collaborating with remote/regional SAP experts
Willingness to engage in change management, user training, and continuous process improvement
Experience supporting EDI preferred
Strong project management skills
Excellent written and oral communication skills
Excellent listening and interpersonal skills
Ability to conduct research into systems issues and products as required
Ability to communicate ideas in both technical and user-friendly language
Highly self-motivated and self-directed
Keen attention to detail
Proven analytical, critical thinking, and creative problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Strong customer service orientation
Experience working in a team-oriented, collaborative environment

Nice To Haves

SAP certification (e.g., SAP S/4HANA Associate) or equivalent preferred
Experience in go-live or post-go-live stabilization of an ERP implementation preferred

Responsibilities

Support the go-live and stabilization phase of the SAP S/4HANA implementation
After go-live, assume ownership of incident resolution (1st/2nd level), root-cause analysis, and coordination with SAP support and the regional SAP experts for more complex issues
Manage and execute system enhancements, configurations, and process improvements in SAP S/4HANA and related systems
Work closely with production/manufacturing, inventory, planning, logistics, and finance teams to align SAP system usage with business operations
Serve as the liaison between business functions (manufacturing, supply chain, procurement, finance, sales/distribution) and the SAP support team to ensure that system functionality aligns with business needs
Coordinate setup, maintenance, and troubleshoot issues related to EDI and customer-specific label requirements
Document business processes, system flows, and configurations; assist with change-management (user training, process documentation, SOPs)
Monitor system performance, identify opportunities for optimization (e.g., master-data cleanup, process redesign, reporting enhancements)
Partner with regional experts and third-party consultants to ensure best practices, compliance with standards, and knowledge transfer to the business
Participate in periodic reviews of system functionality, evaluate new SAP modules/add-ons, and recommend improvements
Maintain system access and ensure proper separation of duties exists