Systems Analyst V 100% Remote In Texas

TX-HHSC-DSHS-DFPSAustin, TX
1dRemote

About The Position

This position is 100% remote within the State of Texas and requires all Employees to maintain personal wi-fi and webcam capabilities during works hours to perform job duties. Applicants from outside Texas must be willing to relocate within 30 days of hire. The Texas Health and Human Services Commission (HHSC) seeks highly qualified candidates to fill the Systems Analyst V position within the Access and Eligibility Services (AES), Data Management & Reporting Division. Come work for an agency that truly values and believes in the mission of connecting Texans to quality services by helping individuals and families in need of food, medical care, cash assistance and other social services. The ideal candidate will thrive in an environment that emphasizes innovation through new ideas, striving for excellence by taking pride in your work, embracing our differences as a source of strength, accomplishing more through partnership, leading by example, and learning for continuous improvement. This position works under minimal direction with considerable latitude for the use of initiative and independent judgement. As a core member of our team, the Systems Analyst works to manage various needs, measure and continuously improve processes through automation and standardization. This position will be accountable for various aspects of operations including, but not limited to, automation of production releases, and operations such as system monitoring and alerting, troubleshooting, continuous improvement with highly analytical approach to problem solving. This position will be responsible to successfully translate complex tasks to all levels of management and employees with varying technical backgrounds while acting as an application process subject matter expert (SME), primary point of contact, and technical lead for Data Management & Reporting. This position will collaborate with software developers, data analysts, business analysts, quality assurance testers, and project managers to manage code releases and develop/maintain/improve the system platform and infrastructure, with a focus on automation of continuous integration/continuous delivery processes. In addition, this position will coordinate and/or participate in the development and execution of area level strategies and technical direction, including establishing processes and procedures for executing and maintaining technology road maps. This position will be expected to own the software release life cycle, including verification, testing, documentation, and release communications and will be committed to delivering a quality product. This position will need to possess a strong sense of ownership, customer service, self-motivation, and integrity demonstrated by the ability to collaboratively interact with a wide array of highly skilled teams across the organization. This position will be expected to ensure that an automated approach is being taken in all aspects of software build and management. This position will also be responsible for identifying, validating, and tracking customer requirements and problems to support and improve automated processing of interfaces; including identification of issues and mitigating risks. The Systems Analyst performs on-call duties as needed. Works under moderate supervision with some latitude for the use of initiative and independent judgment. Maintains a reliable, predictable work schedule. Performs other duties as assigned to maintain operations. Requires occasional after hours and weekend work.

Requirements

  • Knowledge of industry best practices for design, analysis, development, validation and implementation.
  • Knowledge of the principles and practices of methods and procedures analysis, work simplification, forms and records design and control, and staff and equipment utilization.
  • Ability to conduct discovery sessions, document requirements and create workflows.
  • Ability to track projects at different stages of development and prioritize workload.
  • Ability to analyze complex business problems, provide solutions while utilizing critical thinking skills.
  • Ability to perform detailed work accurately.
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to work independently and in a team environment.
  • Two or more years of professional experience in managing the processes involved in development.
  • Two or more years of experience producing technical documentation.
  • Graduation from an accredited four-year college or university with major coursework in Computer Science, Management Information Systems or a related field. May substitute direct work experience on a year-for-year basis.

Responsibilities

  • Oversees the overall development of applications including system design, planning, production and customer support for software systems and solutions, existing production, and development for new applications.
  • Coordinates daily development activities including coding, testing, and debugging of programs that are in development or requiring support for issue resolution/performance or enhancement.
  • Provides direction and guidance to staff in matters related to analysis and programming activities. Supports the development of business processes through analysis and design.
  • Performs other duties as assigned, including administrative tasks such as completion of mandatory training, project timesheets, new staff on-boarding activities, etc.

Benefits

  • comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees
  • defined benefit pension plan
  • generous time off benefits
  • numerous opportunities for career advancement
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