Systems Analyst - Team Lead

UPMC•Pittsburgh, PA

11h•Hybrid

About The Position

UPMC is hiring a Systems Analyst-Team Lead who has excellent leadership and people management experience in healthcare IT. A strategic thinker with excellent communication skills. Having a background in hospital billing is highly preferred. If you are looking for a role that focuses on impactful work with the opportunity to lead technology initiatives that are changing the way UPMC provides care. APPLY NOW! Hybrid, 3 days on site at Hot Metal St., Pittsburgh, PA 15203 for duration of project with increased requirement during go live period. Purpose: Under the general direction of the manager, the Systems Analyst - Team Lead supervises the day-to-day operations of a functional team of individual contributors within the Information Services Division. Provides support for development, installation, and delivery of technology products and services within specific departmental teams.

Requirements

Seven years of total related experience, including one year experience as a senior or lead, OR equivalent combination of education/experience.
Professional knowledge of IT methods.
Proficient understanding of IT strategy and how it relates to business objectives.
Ability to successfully supervise projects to completion on time and within budget.
Ability to make decisions or recommendations based on various types and amounts of information.
Strategic thinking and communication
Leadership and people management
Adaptability and continuous learning
Experience managing people on a team lead level in healthcare IT

Nice To Haves

Someone that has a background in hospital billing and has strong experience as a senior or above level
Current or Past UPMC employee or contractor
Strong relationship-building with operations and stakeholders
Ability to learn quickly and adapt to unfamiliar situations
Proactive in mentoring and developing team members
Balances technical knowledge with strategic thinking

Responsibilities

Requires forging strong relationships with operations teams to drive integrated solutions, streamline workflows, and promote a culture of partnership across departments
The individual will quickly familiarize themselves with hospital billing processes to support technology initiatives that enhance operational efficiency.
Leading and managing two IT teams, ensuring collaboration and alignment with organizational objectives.
Supervises a team as part of a technology operations program.
Completes performance evaluations and coaches/mentors' staff.
Facilitates successful completion of projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with multiple teams and offers feedback, where appropriate, to complete individual and group efforts.
Work with ISD staff, clients and/or vendors to evaluate, develop, and implement solutions.
Create and apply process improvement to increase product and service quality to achieve business objectives.
Responds to unfamiliar, undefined, unexpected or unstable situations with the professionally prescribed standard response.
Shows the ability to adjust and be flexible to change by adapting approach when necessary.
Provides input on budget planning.
Assure quality of information through business case and solution testing; validate results to initial business needs.
Design and document system level, IS operations level, and/or end user level procedures to support business applications.
Responsible for ensuring that service is provided to the ISD client community, patients, families and visitors, while protecting the integrity and confidentiality of all data and information through physical and electronic measures.
Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects.
Responsible for continuous self-study, trainings, partnering with management, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends.
Seeks feedback from management and team for development and effectively incorporates feedback into work and behaviors.
Act as primary point of contact for team's Disaster Recovery Plan.
Interacts with others successfully completes projects, tasks, and initiatives by embracing a team-first approach.
Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary.
Mentors less experienced staff.
May be asked to lead people when working on specialized IT and/or systemwide projects.
Performs in accordance with system-wide competencies/behaviors.
Performs other duties as assigned.
Performs in accordance with system-wide competencies/behaviors.
Performs other duties as assigned.