Systems Analyst Lead

Oshkosh • New Hudson, MI

8d

About The Position

About Pratt Miller, an Oshkosh company Pratt Miller is a product development company in motorsports, defense, and mobility industries providing clients with product engineering and low-volume production solutions. Our range of research & development, engineering, prototype manufacturing, test & validation, and low-rate production capability help our customers bring their high-quality products to market faster. Summary: Execute the system configuration, customization, maintenance, repair, and design of core systems. Partner with cross system teams to ensure scalable and repeatable technology solutions support business and stakeholder requirements.

Requirements

• Five (5) or more years of experience in the field or in a related area.
• Development, documentation, process flows, manage multiple tasks, ITSM, troubleshooting, configuration, operations systems, database, messaging, API, system integration, testing, release planning.
• Written and verbal communication, customer service, stakeholder alignment, relationship building, time management, team collaboration, leadership, coaching, mentoring, public speaking, delegation

Nice To Haves

• Bachelors degree in Information Technology or related field

Responsibilities

• Communicate with customer and information technology colleagues in a timely manner to deliver technical solutions to business requirements.
• Utilize ITIL methodology and ticketing software to track and manage incidents, changes, problems, tasks, and demands.
• Ability to execute development, configuration, maintain, and test software based on designs set by senior level developers.
• Advise business analysts, business stakeholders and cross functional technology teams on best practices to execute business requirements.
• Ability to conduct customizations, implementation, upgrades, document management, and support of the business-critical systems.
• Develop clean code, documentation, and follow best practices to ensure the support, upgrades, and maintenance of business systems
• Advanced understanding of API development and message protocols (Postman, REST, SOAP, XML, and equivalents) to work across enterprise systems.
• Advanced knowledge working in agile and scrum methodology environment to ensure SDLC timelines and stories are completed.
• Lead departmental cross-team projects.
• Ability to integrate data from various back-end web services and databases
• Serve as an SME through incident management and support escalations and knowledge management use cases
• Able to Coach and mentor team members on best practices, solution design execution, and de-bugging.
• Serve as partner to end users in the best solution design to execute technical requirements
• Ability to develop unit test plans and tests cases, to ensure configurations are well executed before deploying into production.
• Consult with business partners on best practices integrating across systems through REST, SOAP, JSON, and APIs standards
• Partner with cross-functional stakeholders and business leads to educate, present, and showcase design impacts and innovation.
• Lead special projects and workstreams within the ecosystem to drive business process optimization and ROI
• Other duties as assigned.
• Regular attendance is required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees