Systems Analyst (OT)

Inframark•Raleigh, NC

30d

About The Position

Step into the future with Inframark's award-winning Automation and Intelligence team. We deliver cutting-edge solutions in instrumentation and controls, industrial cybersecurity, data analysis, and remote network operations center services for water and wastewater plants. Elevate your career and join us at Inframark. Apply today! Why Work for Inframark? Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth. We offer an attractive salary package, including a generous benefits package with health, dental, and life insurance, 401(k) plan, paid time off, sick leave, holidays, and wellness plan. SUMMARY OF FUNCTIONS The Operational Technology (OT) Network and Systems Administrator is a technical subject matter expert to assist in the design and deployment of IT/OT infrastructure, ensuring seamless integration of industrial control systems (ICS) with IT networks. The role involves configuring and deploying servers, workstations, and network equipment while ensuring system security, reliability, and performance in industrial environments. This position will be reporting to the VP of Information and Operational Technology.

Requirements

Bachelor's degree in Electrical Engineering, Computer Science, Information Technology or a related field (or equivalent experience).
3+ years of experience in network/system administration, preferably in an industrial/OT environment.
Strong understanding of Ethernet/IP networks, TCP/IP, routing, switching, and firewall configuration.
Experience with Windows Server administration, Active Directory, and virtualization (e.g., VMware, Hyper-V).
Strong troubleshooting skills and ability to work in fast-paced industrial settings.

Nice To Haves

Experience configuring Cisco, Fortinet, Palo Alto networking equipment, a plus.
Hands-on experience with industrial networking (Hirschmann, Siemens, Allen-Bradley), a plus.
Knowledge of cybersecurity principles for IT/OT environments.
CompTIA Network+, Security
Cisco CCNA/CCNP (Industrial Networking)
ISA/IEC 62443 Cybersecurity Certificate
Fortinet, Rockwell Automation, Siemens, or Hirschmann Certifications

Responsibilities

Configure and deploy Windows and Linux servers in IT/OT environments.
Configure and deploy workstations and thin clients for operators, engineers, and technicians.
Install and configure virtualization solutions (VMware, Hyper-V).
Implement system updates, patches, and security hardening for IT/OT assets.
Develop and maintain system documentation and configuration guides.
Configure, deploy and troubleshoot networking devices (managed switches, routers, firewalls, cellular gateways).
Implement network segmentation and security best practices (e.g., firewalls, VLANs, ACLs).
Design and implement secure remote access solutions for customers and support teams.
Maintain accurate network documentation including topology diagrams, IP address schemes, and device configurations.
Assist in deployment and integration (SCADA for high-level monitoring, DCS for complex process control, PLC for individual machine control, HMI for operator interaction) and IT/OT Network infrastructure.
Support industrial automation projects by ensuring proper data flow between field devices and enterprise systems.
Work with cloud and edge computing solutions for data analytics and industrial IoT (IIoT) applications.
Assist in evaluating and integrating new technologies and systems as part of digital transformation initiatives.
Implement security best practices aligned with IEC 62443, NIST CSF, and other industry standards.
Conduct system hardening and vulnerability assessments for IT/OT environments.
Implement firewalls, intrusion detection/prevention, and endpoint security.
Ensure compliance with industry regulations and customer security requirements.
Provide on-site and remote support for IT/OT systems, including incident response and root cause analysis.
Collaborate with operators, engineers, and IT teams to troubleshoot and diagnose system failures.
Train end users and plant personnel on system functionality and best practices.