System Analyst & Information Technology Support

COUNTRY VISIONS COOPERATIVE•Wrightstown, WI

22d•Onsite

About The Position

CP Feeds is continuing to grow and is now searching for an experienced full-time Systems Analyst and Information Technology Support for their Wrightstown location. This position is primarily responsible for maintaining the company ERP system and providing focused support to the CP Feeds team. CP Feeds is a wholly owned subsidiary of Country Visions Cooperative. This position is in-person and will report to the GM of CP Feeds with a dotted line to the Country Visions Cooperative IT Manager.

Requirements

High school diploma or equivalent
Must be at least 18 years of age
Minimum of five (5) years in a Network or System-level role
Minimum of 5 (5) years in IT
Valid driver’s license
A bachelor’s degree in computer science, computer engineering, information technology, or a related field is preferred but not required. Candidates with enough related job experience will be considered in leu of a bachelor’s degree

Nice To Haves

Previous feed manufacturing and accounting experience preferred but not required
Experience using iRely, WEM or related systems
Previous experience leading an ERP installation
Applicable certifications

Responsibilities

ERP system administrator
Be IT lead during the implementation of the iRely 21 upgrade
Maintain and upgrade system to support business operations
Document critical administrator functions and train back up personnel
Provide technical support to all company end users
Support all ERP interfaces with other systems and applications – WEM, Scale interfaces, and etc.
Verify software license compliance
Develop training and/or resource materials to help end-users maximize their efficiency and effectiveness working with the system
Work with management team to develop advanced reporting
CP Feeds IT Lead
Image and remediate endpoint devices such as laptops, desktops, and tablets
Setup and assist with all IT services such as phone, M365, printing, and applications
Handle incoming It help tickets for CP Feeds
Manage all maintenance and tracking inventory of all IT related peripherals
Manage computer accounts by onboarding, transferring and terminating employee access
Troubleshoot end user issues and provide first call resolution
Provide entry level system administration support
Provide entry level network administration
Manage IT system and user security
Assist with employee training and knowledgebase training
Provide implementation support for technology rollouts
Provide after-hour support for CP Feeds as needed
Up to 50% travel to company locations during normal work shifts
Other assigned duties by management
Support Accounting/finance functions
Verify proper ERP procedures support proper accounting reporting: cut off procedures, inventory valuation and reporting, proper mapping of new products, categories, etc.
Support year-end audit requests
Help monitor system for procedural compliance
Work with IT Team as needed to coordinate critical business functions
Member of Business Continuity Team
Document and cross train critical/essential business processes
Develop back-up plans to minimize business interruptions
Support continuous improvement initiatives
Advance training and knowledge base of team members using our systems
Work with team members to find more efficient and effective work procedures
Evaluate and implement new systems and or software
Other Job Duties
Provide a consistently high level of customer service and satisfaction to internal team members
Make safety a priority
Follow established company policies
Proper follow-up on open issues and ongoing projects
Ability to successfully balance and prioritize several projects and issues
Other duties as assigned by manager

Benefits

Competitive pay based on experience and qualifications
Paid time off
Annual profit sharing
Paid holidays and additional annual floating holidays
401K with a company match well above the market average
Medical insurance – 70% of premiums covered by Country Visions Cooperative
Optional Health Savings Account with a large company match
Paid parental leave
Dental and vision insurance
Flexible Spending Account
100% Company paid Life Insurance, Short-Term Disability, and Long-Term Disability
Employee Assistance Program
Health and Wellness Program