About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. As an EPIC Resolute Revenue Cycle Analyst III in the RCM Technology and Innovations Department, you will support feasibility analysis, estimating, planning, design, development, quality assurance, and system modifications. Leveraging your experience, you will help advance departmental initiatives and support successful goal completion. This role offers a unique opportunity to expand your skills in an innovative healthcare environment. A caregiver in this role works remotely from 8:00 a.m. -- 5:00 p.m.

Requirements

  • Associate’s degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin or related field and five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR High School Diploma / GED or equivalent and seven years of experience OR Bachelor’s degree and three years of experience
  • Strong analytical, critical thinking and communication skills
  • For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date

Nice To Haves

  • Bachelor’s degree
  • Microsoft, CompTIA, or equivalent certification
  • Experience in the revenue cycle
  • EPIC certification or currently working toward certification
  • EPIC background
  • Experience working as a Solution Architect

Responsibilities

  • Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems.
  • Define training requirements and assist with automated systems training.
  • Recommend solutions to enhance system functionality.
  • Support and design department project assignments and small system implementation.
  • Provide input to solution development efforts.
  • Maintain schedules.
  • Track information system resources for assigned projects.
  • Report on project timelines and document performance.
  • Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.
  • Maintain project task plans, documentation and communications.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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