Systems Analyst II
About The Position
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. At Cleveland Clinic, everyone is a caregiver. As a member of our IT and cybersecurity team, you will not only grow your expertise and expand your technical skills but also play a meaningful role in supporting patients by helping deliver world-class care. This role emphasizes automation and data-driven solutions, including automating processes, working with SQL, and leveraging analytics. It also focuses on emerging technologies such as AI-driven intelligence to help our teams stay connected, informed, and equipped with innovative tools and technologies that are transforming patient care. A caregiver in this position works remotely Monday – Friday from 8:00 a.m. – 5:00 p.m. with on-call requirements.
Requirements
- Associate’s degree in information technology, computer science or a related field.
- Three years of IT experience in applications development and support, end-user training or an operational or financial role utilizing the systems or data generated by the systems supported by this position OR a high school diploma/GED and five years of experience OR a bachelor’s degree and one year of experience
- Proficient in: Microsoft Power Platform, Oracle, UiPath, Access, GHX, and iValua, Python, VBA, SQL, and PowerShell
Nice To Haves
- Microsoft, CompTIA or equivalent certification
- ERP and Epic experience
- Automation and AI technology experience
Responsibilities
- Complete routine support and designated project assignments.
- Provide input to develop solutions.
- Assist with project documentation, operational and business objectives, best technology capabilities, task level resource requirements, task plans and general communications.
- Develop process flow charts and report on project status.
- Support the development of information system requirements.
- Build a federated Robotic Processing Automation (RPA) team to drive automation initiatives
- Lead RPA initiatives to automate daily operational tasks, reducing processing time by 40%
- Manage and maintain Supply Chain virtual machines, leveraging service accounts for seamless operation
- Design scalable VBA solutions to automate backorder reporting, establishing a foundation for future enhancements
- Develop advanced workflows using UiPath and Power Automate Desktop to optimize processes
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
