Systems Analyst I/II

Cabrillo Coastal General Insurance Agency LLC • Gainesville, FL

34d

About The Position

Our Systems Analysts are responsible for the successful integration of computer systems and information engineering. To that end, they spend much of their time testing new products before they launch, updating our website, and providing technical support to our internal staff through researching and responding accurately and in a timely manner to various requests and inquiries. Additionally, they are responsible for a myriad of special projects that enhance our ability to serve our customers exceptionally well through information services technology.

Requirements

• Qualities: Strong intellectual curiosity; Self-Motivated; Tactful; Quality-Oriented; Service-Oriented; Detail-Oriented; Self-Starter; Team Player; Multi-Tasker; Adaptable; Flexible; Strong Work Ethic; Positive “Can Do” Attitude; Exceptional follow-through; Sense of Urgency; Integrity; Ability to maintain composure and professionalism in fast-paced and sometimes stressful environment.
• Strong skill sets in the following areas: organization; problem analysis/solving; conflict resolution; active listening; oral and written (with an emphasis on email) communication; information analyses; time management/working under tight deadlines.
• Strong knowledge of: Standard business software and web-based engine operations (e.g., Microsoft Word, Microsoft Excel and Internet Explorer), Software Testing and Maintenance.
• Education & Experience: Bachelor’s degree in Computer Information Science, Information Technology, Management Information Systems or related field and/or two or more years of Computer Information Systems experience or an equivalent combination of education and experience.

Nice To Haves

• Master’s degree is a plus.

Responsibilities

• Analyzes and documents business problems and recommends solutions; actively participates in the evaluation of business requirements; contributes to and/or performs process analysis of systems to identify alternative business solutions or process improvement opportunities.
• Tests new and existing system behaviors to ensure alignment with requirements; contributes to the development of test plans and process flows.
• Creates and/or modifies forms and compliance deliverables to appropriate business stakeholders according to project timelines; serves as a forms compliance subject matter expert in assigned categories; tests new and existing forms and trigger conditions to ensure alignment with requirements.
• Assists with upgrades and rollouts; participates in monitoring system performance and availability; oversees and/or performs system maintenance; identifies enhancement opportunities for existing systems and processes; as assigned, assists in development and/or performs related training.
• Assists in the development and maintenance of comprehensive documentation of business requirements and test plans; assists in the preparation of user documents and training materials.
• Actively contributes as a member of Cabrillo Coastal to ensure that customer expectations are met and exceeded; troubleshoots and resolves team members’ technical and hardware issues and effectively trains team members’ on Computer, telephone and/or other technology applications and/or software, etc.; assists in the development of communication plans and related activities.
• Dynamically enhances Company's success by taking advantage of learning and development opportunities and personally integrating positive actions to improve individual performance.
• Coordinates, oversees, participates in and/or carries out "special" projects either independently or as a member of a group, as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level