Systems Administrator

ATI Restoration, LLC•Morrisville, NC

About The Position

Under the supervision of the IT Manager, the System Administrator will: Provide Tier 2/3 technical support and escalation assistance for end users and IT support staff Administer and manage endpoint devices using Mobile Device Management (MDM) platforms including device compliance, security policies, application deployment, and conditional access Manage and support Google Workspace environment including user provisioning, security policies, email administration, shared drives, and data governance Administer Microsoft Azure and Entra ID including identity management, group policies, role-based access control (RBAC), conditional access policies, and device enrollment Configure, maintain, and secure cloud and on-prem infrastructure including servers, applications, networking, and security platforms Troubleshoot system and network performance issues and recommend infrastructure improvements Install, configure, and maintain Windows Server environments and Windows endpoints Perform system backups, disaster recovery testing, and data integrity monitoring Deploy operating system images and applications using imaging and deployment tools Maintain documentation for IT procedures, security standards, and technical configurations Assist with cybersecurity initiatives including endpoint protection, patch management, and vulnerability remediation Support VoIP and unified communications platforms including email, collaboration tools, and IP telephony systems

Requirements

Bachelor's Degree in Information Technology, Computer Science, or related field (or equivalent experience)
Mobile Device Management (MDM) administration (Intune, MaaS360, or similar)
Google Workspace Administration
Microsoft Azure / Entra ID Administration
VMware vSphere management
Active Directory and Group Policy administration
Windows Server and Windows endpoint system administration
Cloud file sharing platforms (Google Shared Drives, Egnyte, or equivalent)
Endpoint security platforms (EDR/Next-Gen AV, SentinelOne, Crowdstrike)
Desktop imaging and deployment tools (SmartDeploy, Intune Autopilot)
Network infrastructure management including switches, routers, and SD-WAN
Helpdesk/service management platforms (Freshservice)
Backup and disaster recovery solutions(Cloud based, Druva, Veeam)
IP telephony systems (Zoom, RingCentral)
Strong troubleshooting and analytical skills
Excellent written and verbal communication
High attention to detail and documentation standards
Ability to manage multiple projects and priorities
Self-motivated with a continuous learning mindset
Strong collaboration and customer service orientation

Nice To Haves

Azure Virtual Machines, Storage Accounts, and Networking
Zero Trust security models
Zerto replication
Fortigate Firewalls and SD-Wan
Salesforce administration
Microsoft D365

Responsibilities

Provide Tier 2/3 technical support and escalation assistance for end users and IT support staff
Administer and manage endpoint devices using Mobile Device Management (MDM) platforms including device compliance, security policies, application deployment, and conditional access
Manage and support Google Workspace environment including user provisioning, security policies, email administration, shared drives, and data governance
Administer Microsoft Azure and Entra ID including identity management, group policies, role-based access control (RBAC), conditional access policies, and device enrollment
Configure, maintain, and secure cloud and on-prem infrastructure including servers, applications, networking, and security platforms
Troubleshoot system and network performance issues and recommend infrastructure improvements
Install, configure, and maintain Windows Server environments and Windows endpoints
Perform system backups, disaster recovery testing, and data integrity monitoring
Deploy operating system images and applications using imaging and deployment tools
Maintain documentation for IT procedures, security standards, and technical configurations
Assist with cybersecurity initiatives including endpoint protection, patch management, and vulnerability remediation
Support VoIP and unified communications platforms including email, collaboration tools, and IP telephony systems