Systems Administrator

K9s For Warriors Inc•Ponte Vedra Beach, FL

12h

About The Position

Determined to end Veteran suicide, K9s For Warriors is the leading nonprofit organization providing Service Dogs to military Veterans nationwide suffering from PTSD, traumatic brain injury, and/or military sexual trauma — at no financial cost to the Veteran. Founded in 2011 as a 501(c)(3) nonprofit organization, K9s For Warriors is committed to saving lives at both ends of the leash by primarily rescuing dogs and pairing them with Veterans in need. In order to continue the great work we’re doing, we’re looking to add a Systems Administrator to our amazing team! Role and Responsibilities Under the general direction and supervision of the Data Manager, the Systems Administrator will build and manage detail-oriented and proactive solutions to own and optimize K9s For Warrior’s Salesforce platform. In this role, the Systems Administrator will collaborate with cross-functional departments to ensure Salesforce supports business goals, scales with growth, and delivers great internal and external user experiences. The System Administrator will be the go-to expert for system configuration, data integrity, user enablement, and continuous improvement.

Requirements

2+ years of hands-on experience administering Salesforce
Strong understanding of Salesforce data model, security, and automation tools
Experience with Flow (required), Workflow Rules, and basic declarative customization
Ability to analyze business processes and propose effective Salesforce solutions
Excellent communication and stakeholder management skills
Salesforce Administrator Certification (ADM 201) or equivalent experience

Nice To Haves

Experience with Nonprofit Cloud, Sales Cloud, Service Cloud, or Experience Cloud
Familiarity with integrations (APIs, third-party tools, ETL platforms)
Experience supporting a growing or multi-team Salesforce org
Additional Salesforce certifications (Advanced Admin, Platform App Build)

Responsibilities

Serve as the primary administrator for Salesforce and related tools
Abides by K9s’ data policies, business processes, and continuous improvement mindset
Manage users, roles, profiles, permission sets, and security settings
Configure and maintain workflows, flows, validation rules, and automation
Customize objects, fields, page layouts, record types, and reports
Monitor data quality and perform regular data maintenance and cleanup
Build and maintain dashboards and reports to support business insights
Support system integrations and coordinate with vendors or developers as needed
Gather requirements from stakeholders and translate them into scalable solutions
Provide user training, documentation, and day-to-day Salesforce support
Stay current on Salesforce releases and recommend improvements
Perform other projects as assigned by the Data Manager and/or the Chief Operating & Information Officer