Systems Administrator (82527)

PIVOTAL HEALTH CARE•Overland Park, KS

15d

About The Position

Pivotal Health Care is a family of retirement communities dedicated to providing quality and innovative senior living communities. We focus on enriching the lives of our residents through purpose, passion & joy in life! Here at Pivotal, we believe our team members are a vital role in our communities’ success! If you're in search of a family based organization with a culture of care and you have the passion for providing quality services to seniors - keep reading! Role: We are seeking a dedicated Systems Administrator to join our Pivotal Health Care Team! The Systems Administrator is responsible for managing and maintaining the systems architecture utilized by the IT Department to manage and maintain mobile device management systems and the Ticketing System. The Systems Administrator will assist and work closely with the Mobile Device Administrator to maintain, troubleshoot, suggest improvements, and repair current systems architecture as needed. Working in a team IT environment, the Systems Administrator will assist in developing solutions, contributing to Help Desk support activities and device deployments and replacements as needed.

Requirements

Minimum 2 - 5 years’ experience in Systems Administration.
Situational thought processes and high level problem solving skills are paramount.
Proven history of creating environments that effect a resolution is key in this role.

Nice To Haves

Bachelor’s Degree in Computer Science is helpful but not required.

Responsibilities

Suggests adjustments and new system designs for future needs
Work with the IT team to plan, design, develop, build, and deploy new MDM solutions
Manages, suggest improvements, implements approved improvements, and maintains the Help Desk Ticketing System
Assists the Mobile Device Administrator with mobile device systems consultants for installations, deployments and troubleshooting of new mobile device systems as needed
Administers, suggest improvements and maintains the device build processes
Maintain existing spare device inventory and request replacements as needed
Build and deploy device replacements as needed
Assists with large projects that involves new facility builds and equipment refreshes as needed or directed by the IT Director and CIO
Provide telephone, email, and on-site problem diagnosis, analysis and resolution
Be able to directly backup the Mobile Device Administrators day to day tasks
Research, assist, and resolve tickets from the end user community devices
Performs all other duties as assigned
Occasional travel may be required