LayerZero Power Systems Inc-posted 15 days ago
Full-time • Mid Level
Onsite • Aurora, OH
251-500 employees

Responsible for maintaining, monitoring, and supporting LayerZero’s IT systems and infrastructure. This role requires a detail-oriented professional with strong technical skills who can ensure system reliability, troubleshoot issues, and contribute to ongoing improvements in IT operations.

  • Manage and maintain servers, networks, and cloud environments.
  • Perform routine system monitoring, backups, and patch management.
  • Troubleshoot hardware, software, and connectivity issues.
  • Provide technical support to employees, resolving escalated service desk tickets.
  • Ensure timely response to system outages and user requests.
  • Train staff on IT policies, tools, and best practices.
  • Implement and monitor security protocols, including access controls and data protection.
  • Support compliance with industry standards and company policies.
  • Assist with audits and risk assessments.
  • Document procedures, configurations, and system changes.
  • Identify opportunities to automate tasks and improve efficiency.
  • Collaborate with IT leadership on infrastructure upgrades and new technology initiatives.
  • 3+ years of experience in systems administration or IT support.
  • Strong knowledge of Windows/Linux environments, networking, and cloud platforms.
  • Familiarity with virtualization, backup solutions, and monitoring tools.
  • Excellent problem-solving and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Associate or Bachelor’s degree in Information Technology, Computer Science, or related field.
  • Competitive pay with performance incentives
  • 100% company-paid medical, dental, and vision
  • 401(k) with company match
  • 3 weeks PTO, 8 paid holidays, and 2 floating holidays
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