Systems Administrator

TEKsystems•Knoxville, TN

9d•$31 - $34•Onsite

About The Position

Overview: This customer is seeking a motivated, disciplined, and detail‑oriented Junior Systems Administrator to support their modern, cloud‑first IT environment. This role is ideal for someone who has progressed out of help desk, brings strong Microsoft 365/Intune experience, and thrives in a go‑getter culture where autonomy, ownership, and proactive problem‑solving are expected. -100% onsite during ramp period (hybrid flexibility may be earned after onboarding) -Shift: 8:30am-5:30pm EST (Opportunity for overtime during weekly on-call hours) Responsibilities: -Administer user accounts, security groups, and licensing in Microsoft 365 and Azure AD (Entra ID). -Provide Tier 1–2 support for Exchange Online, Teams, OneDrive, and SharePoint. -Create/manage SharePoint sites, document libraries, permissions, and basic governance cleanup. -Enroll and support Windows/iOS/Android devices through Intune/Endpoint Manager. -Manage compliance policies, configuration profiles, app deployments, and Autopilot provisioning. -Support endpoint security by monitoring alerts, verifying agent health, and escalating suspicious activity. -Provide first‑level troubleshooting for VPN access, MFA issues, and basic firewall/switch monitoring. -Deliver Tier 1–2 support for hardware, connectivity, MFA, and general Windows/application issues. -Assist with imaging, device provisioning, and hardware lifecycle management. -Maintain accurate asset inventories, SOP documentation, and KB articles. -Help reduce escalations by improving help desk ticket quality and providing guidance when needed. -Participate in project work across M365, Intune, SharePoint, and general systems operations. -Document systems, network changes, and environment updates to support team knowledge and change management.

Requirements

Azure
intune
microsoft office
Powershell
Infrastructure
technical support
endpoint security
sharepoint
fortinet
fortigate
cisco firewalls

Nice To Haves

Firewall & VPN experience (Fortinet or Cisco) — understanding of IPsec/SSL VPNs, firewall rules, and network concepts.
SharePoint Online administration — site organization, permissions management, governance.
PowerShell & EDR exposure — basic scripting for reporting/automation and familiarity with modern endpoint security tools.

Responsibilities

Administer user accounts, security groups, and licensing in Microsoft 365 and Azure AD (Entra ID).
Provide Tier 1–2 support for Exchange Online, Teams, OneDrive, and SharePoint.
Create/manage SharePoint sites, document libraries, permissions, and basic governance cleanup.
Enroll and support Windows/iOS/Android devices through Intune/Endpoint Manager.
Manage compliance policies, configuration profiles, app deployments, and Autopilot provisioning.
Support endpoint security by monitoring alerts, verifying agent health, and escalating suspicious activity.
Provide first‑level troubleshooting for VPN access, MFA issues, and basic firewall/switch monitoring.
Deliver Tier 1–2 support for hardware, connectivity, MFA, and general Windows/application issues.
Assist with imaging, device provisioning, and hardware lifecycle management.
Maintain accurate asset inventories, SOP documentation, and KB articles.
Help reduce escalations by improving help desk ticket quality and providing guidance when needed.
Participate in project work across M365, Intune, SharePoint, and general systems operations.
Document systems, network changes, and environment updates to support team knowledge and change management.