Systems Administrator

Greenfield Savings Bank•Greenfield, MA

41d•Hybrid

About The Position

Greenfield Savings Bank is seeking a full-time system administrator. This role will be responsible for the maintenance and support of the Banks systems, applications, and security. This includes server virtualization platforms, storage area networks, cloud platforms, vulnerability management, and related monitoring and management tools.

Requirements

Bachelors degree in an IT-related field, or equivalent experience
2-3 years of experience with Microsoft server infrastructure in an Active Directory environment
Working knowledge of virtualization, VMWare, or equivalent
Working knowledge of M365 and Azure, or equivalent
Experience with vulnerability management tools (e.g., Tenable, Defender)
Working knowledge of Citrix, MS RDS, VDI, or equivalent
Experience with identity management and MFA tools (e.g., CyberArk)
Experience with backup software (e.g., Veeam) and backup and restore best practices
Excellent troubleshooting skills with proven ability to keep current on IT security trends
Ability to lift 30lbs

Nice To Haves

IT certifications in Microsoft, or other network and security related fields
Prior experience working in a financial institution
Experience implementing and supporting Banking applications
Experience with scripting and automation tools

Responsibilities

Responsible for maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
Install, maintain, and upgrade hardware and software, manage virtual servers, integrate automation processes, and ensure the Banks systems are secure
Troubleshoot hardware and software, document issues and resolutions utilizing ticketing system and knowledgebase, service tickets in a timely manner
Participate in the departments data protection, disaster recovery, and business continuity planning and test activities
Responsible for creation of documentation for procedures, change control documentation, plans for projects or new implementations, and end user training
Tier 2 support for Helpdesk staff; ensure all desktop applications, workstations, and related issues are resolved in a timely manner
Manage complex technology projects
Work successfully with our vendors in support of department initiatives
Participate in vendor selection, technology evaluations, and design decisions
Travel to branch locations may be required
Participation in an on-call rotation for after-hour break/fix support
Other duties, as needed