Systems Administrator

Market My Market•Charlotte, NC

1d•$60,000 - $80,000•Remote

About The Position

We're a growing digital marketing agency seeking a reliable, detail-oriented Systems Administrator to support our team of 50+ remote employees and contractors. This part-time contract role is essential to keeping our operations running smoothly—from onboarding new team members to managing the tools and hardware that power our work.

Requirements

3+ years of experience in IT support or systems administration
Hands-on experience with HubSpot administration, including workflows, sequences, and user management
Proficiency building automations in Zapier or similar platforms
Strong understanding of how marketing and sales tools integrate with one another
Familiarity with SaaS tools, user provisioning, and access management
Strong troubleshooting skills and a patient, service-oriented approach
Highly organized with excellent attention to detail
Trustworthy and comfortable handling sensitive employee and financial data
Strong written communication skills
Availability during East Coast business hours with reliable responsiveness
Must be able to work as an independent contractor (1099)

Nice To Haves

HubSpot certifications (Admin, Marketing Software, etc.)
Experience with HubSpot API or custom integrations
Experience supporting a remote-first or distributed team
Familiarity with digital marketing workflows and campaign operations
Experience with MDM (mobile device management) solutions

Responsibilities

Set up accounts and provision access for new employees and contractors
Serve as the first point of contact for troubleshooting software, hardware, and access issues
Create and maintain documentation for common processes and FAQs
Order, track, and manage hardware inventory (laptops, peripherals, etc.)
Coordinate equipment shipping for remote team members
Handle offboarding equipment retrieval and redeployment
Manage user permissions across our tech stack
Maintain security protocols, including password management via Bitwarden
Support integrations and automations through Zapier
Administer HubSpot instance including user management, permissions, and team structure
Build and maintain workflows, sequences, and automation within HubSpot
Create and manage integrations between HubSpot and other tools in our stack
Develop cross-platform automations using Zapier to streamline operations
Troubleshoot and optimize existing automations to improve team efficiency