Systems Administrator�

Capitol Services • Austin, TX

13d • Hybrid

About The Position

Capitol Services is currently seeking a Systems Administrator to join our growing team! Capitol Services was founded in 1978 and has become a leading provider of services to legal and financial professionals nationwide. Our mission is to provide friendly, high-value, and superior service to our clients amid a collaborative atmosphere that encourages a balanced work-life experience for our employees. Named one of the "Best Places to Work" by the Austin American-Statesman, we know that it takes the right mix of passion, dedication, and fun to make a well-rounded workplace. Joining the Capitol Services team means working with a best-in-class, passionate team of professionals that truly cares about the work we do and the people we do it for. If that sounds like an environment you'd like to be a part of, we'd love to talk to you! Capitol Services is an equal opportunity employer. About the role: You will be working in our Austin, TX location responsible for managing, maintaining, and enhancing the Companys IT systems and infrastructure across on-premises, cloud, networking, and virtualization environments. This role ensures security, reliability, and optimal performance across systems and supports business continuity. This role is a permanent position that involves working full-time and follows a hybrid schedule, Monday through Friday.

Requirements

• You are eligible to work in the U.S. without sponsorship and reside in Austin, TX . C2C will not be considered.
• You have a Bachelors degree in Information Technology, Computer Science, or related field or equivalent experience.
• You have experience as a Systems or Network Administrator in both on-premises and cloud-based environments with expertise in management, control, and monitoring infrastructures.
• You have strong knowledge of networking protocols, standards, and devices.
• You have the ability to support end-users effectively while documenting solutions and contributing to knowledge base.
• You are familiar with backup and recovery software and methodologies.
• You have hands-on experience provisioning, tuning, and supporting VMware virtualization environments.
• You have strong experience administering Microsoft 365: Exchange Online, SharePoint, licensing, Intune, and collaboration optimization.
• You have experience with Jira Service Management for incident / ticket workflow handling.
• You have advanced PowerShell scripting experience for automation, orchestration, and operational efficiency.
• You have strong proficiency in configuring and managing VPN solutions and network connectivity.
• You have demonstrated experience managing and optimizing Azure cloud services, including cost-optimization and performance tuning.
• You have excellent organizational and time management skills: You have the ability to multi-task and prioritize projects / assignments.
• You have excellent attention to detail and exhibit a reasonable sense of urgency.
• You have strong verbal and written communication skills. You communicate in both a professional and friendly manner with coworkers.
• You are eager to use new tools and learn new processes and technologies. You can adapt to changing priorities while working in a fast-paced and high-stress environment.
• You have excellent troubleshooting, analytical, and problem-solving skills to address any challenges that may arise.
• You have the ability to retain and implement instruction and training. You are open to learn and navigate our current processes and systems. You are not afraid to ask questions.
• You demonstrate a positive customer service attitude. You are courteous and polite, especially when navigating through difficult conversations, problems, or complaints that may arise.
• You are able to work in both a team and independent setting. You tend to foster support and dependability towards your peers while also getting your individual tasks done within specific time constraints.
• You are able to work during our regular business hours in our Austin location. You are a punctual individual and able to follow an assigned work schedule.
• You are able to maintain client confidentiality at all times.
• You are able to remain in a stationary position 75% of the time and lift and transport up to thirty (30) pounds.

Responsibilities

• Design, implement, and maintain security policies, procedures, and controls for IT infrastructure, including operating systems, applications, servers, endpoints, and cloud services.
• Install, configure, upgrade, and update software and systems on servers and workstations with minimal disruption.
• Develop, implement and test data backup and disaster recovery procedures.
• Create and maintain system documentation and standard operating procedures.
• Manage user accounts, permissions, passwords, and software licenses; ensure timely provisioning and decommissioning.
• Troubleshoot and resolve hardware, software, and connectivity issues across the organization.
• Conduct security audits, vulnerability assessments, and assist in security incident investigations.
• Manage firewall configurations, VPN infrastructure, and network security appliances; optimize secure remote access.
• Ensure security and compliance of cloud environments and hybrid networks; implement continuous monitoring solutions.
• Implement continuous monitoring solutions to detect, analyze and mitigate security risks
• Identify risks, provide recommendations, and ensure systems architecture aligns with regulatory and Company security requirements
• Support and administer third-party applications.
• Specify system requirements and design solutions to meet business needs.
• Communicate effectively and professionally with coworkers, vendors, and stakeholders.
• Manage relationships with third-party consultants and vendors as needed.
• Serve as a subject matter expert on IT-related projects and initiatives.
• Provision and support virtualization environments (e.g. VMWare) to ensure availability and performance.
• Configure and optimize Azure cloud resources as part of general cloud responsibilities.
• Administer Microsoft 365 components at a foundational level (licensing, basic services), without shifting into deep specialization.
• User PowerShell of similar tools to automate routine administrative tasks.

Benefits

• A competitive base salary
• 3 medical plans to choose from including a 100% employer-paid option for the employee
• 100% employer-paid dental and vision benefits for the employee
• 401(k) with scheduled employer contribution
• Employer-paid employee assistance program, as well as life and long-term disability insurance
• 4 weeks of paid time off annually, which begins accruing upon hire, and 10 paid holidays
• Encouraged work-life balance including a hybrid working model with WFH equipment provided following successful training
• Access to building fitness center
• Office team events and learning development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level