Systems Administrator

TAP Engineering•Fort Meade, MD

30d

About The Position

We are seeking a System Administrator Level 2 to support the implementation, troubleshooting, and maintenance of complex IT systems within a mission-critical environment. The ideal candidate will have strong experience managing and optimizing system infrastructure, providing Tier 1 and Tier 2 support, and ensuring the reliability and performance of UNIX and Windows operating systems. This position plays a key role in maintaining day-to-day IT operations, resolving technical issues, and improving system efficiency across servers, networks, and storage platforms.

Requirements

Bachelor's degree in computer science, Information Systems, or a related field and 10 years of relevant experience
— or —
High School Diploma and 15 years of relevant experience
Strong knowledge of UNIX and Windows operating systems administration
Experience with configuration management, system optimization, and troubleshooting
Familiarity with server, network, and storage management in enterprise environments
Proven ability to provide Tier 1 and Tier 2 technical support and communicate effectively with users and management
Excellent problem-solving and analytical skills
This position requires ability to obtain and maintain a Top Secret/SCI security clearance, based on current background investigation (SBI), as well as the favorable completion of full scope polygraph.
U.S. Citizenship
Favorable Criminal History Check
Education Verification
Abuse/Illegal Drug Use
Credit Check
Subject Interview

Responsibilities

Provide support for implementation, troubleshooting, and maintenance of IT systems.
Manage daily configuration, operation, and monitoring of client/server, storage, and network devices.
Deliver Tier 1 (Help Desk) and Tier 2 (Escalation) support for problem identification, diagnosis, and resolution.
Support system users by assisting with access and usage of IT systems.
Configure and manage UNIX and Windows operating systems, including software installation and patching.
Maintain system integrity and security while implementing enhancements to improve reliability and performance.
Perform system optimization, capacity analysis, and resource utilization planning.
Provide in-depth troubleshooting of IT systems and coordinate resolution of escalated technical issues.
Support and communicate system status and issue escalation to management and internal customers.
Remain involved in the resolution process for hardware and dispatch-related system problems.
Design and implement network architectures incorporating Linux, Solaris, and Windows operating systems.