Systems Administrator

FIRSTBANK SOUTHWEST • Amarillo, TX

6h • Onsite

About The Position

Responsible for supporting the Bank’s information technology (IT) systems and applications.

Requirements

• Associate’s degree in a Technology field and 5 years’ experience in IT; OR
• Bachelor’s degree in a Technology field and 3 years’ experience in IT.
• General computer skills
• Firewall, Switch, and Networking
• Virtualization
• Microsoft Office and O365
• Works well independently
• Treats all customers and fellow employees with respect
• Exceeds customer expectations
• Meets customer needs
• Maintain confidentiality of all bank records
• Conducts interactions with honest, ethical, and strong moral principles
• Performs at the highest level
• Takes responsibility for actions
• Does what is expected
• Leads by example and takes initiative
• Works as a team
• Efficiently shares information in a collaborating and proactive manner
• Pays attention to detail
• Solves problems
• Makes sound decisions
• Manages time effectively
• Prioritizes effectively
• Performs multiple tasks simultaneously
• Shows up for work and is on time
• Complies with all laws and regulations
• Completes all required training
• Adheres to Bank Values

Nice To Haves

• Banking applications, preferred

Responsibilities

• Installs, configures, and maintains operating systems, application software, and system management tools.
• Maintains knowledge of virtual environments, server hardware, server software, client software
• Installs and maintains software and resolves associated related problems.
• Maintains the bank’s IT infrastructure, including servers, networks, and security systems.
• Maintains data files and monitors system configurations to ensure data and operational integrity.
• Ensures the highest levels of systems and infrastructure availability.
• Responds to and resolves system issues and outages.
• Performs root cause analysis for recurring issues and implements preventive measures.
• Provides technical support and guidance to end-users and serves as second level support.
• Maintains detailed documentation of system configurations, procedures, and policies.
• Generates regular reports on system performance, security, and compliance.
• Evaluates and recommends new technologies and solutions.
• Set priorities and meet deadlines on budget.
• Assists in annual budgeting process by researching proposals and solutions.
• Rotates 24 hour on-call support.
• Other duties as assigned.

Benefits

• Medical, Rx, Dental, and Vision insurance
• HSA, FSA, and Limited FSA
• Employer paid and voluntary Life Insurance/AD&D
• Short-Term Disability
• Long-Term Disability
• Accident/Hospital Indemnity/Critical Illness voluntary plans
• Identify Theft Protection
• 401k with employer match
• Vacation, Sick Leave, and Holiday pay
• Tuition Reimbursement
• Gym membership discounts
• Annual payrate increases
• Incentive based bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees