Systems Administrator

Atlantic Coast Mortgage•Fairfax, VA

181d•Onsite

About The Position

Atlantic Coast Mortgage, LLC (“ACM”) is seeking a skilled Systems Administrator to manage and optimize our IT infrastructure, ensure system reliability, and provide day-to-day support for our team. This role will be responsible for maintaining and enhancing our Windows workstation/server environment, AWS cloud resources, and Unifi network infrastructure. This role also includes handling escalations, troubleshooting, implementing security best practices, and supporting mission-critical systems essential to our business operations.

Requirements

3+ years of IT systems administration experience
Strong troubleshooting skills and ability to work as part of a team/independently
Extensive hands-on experience with Windows Server administration
Proficiency in Microsoft 365 administration
Experience managing resources in AWS (EC2, IAM, S3, backups, networking).
Solid understanding of Unifi (Ubiquiti) networking hardware
Experience with Okta, Veeam, Mimecast, Cisco Umbrella, and ZenDesk
Working knowledge of core networking concepts and protocols
Familiarity with cybersecurity best practices
Ability to work onsite in Fairfax, VA

Nice To Haves

Experience with mortgage/financial services industry systems
Familiarity with management/monitoring tools (e.g., ConnectWise Automate [Labtech], PRTG)
Scripting and automation skills (PowerShell, Python, etc.)
Virtualization experience (VMware)
Working knowledge of Microsoft Always On VPN, Cisco AnyConnect
Familiarity with Windows deployment – MDT, FOG, Intune, Autopilot

Responsibilities

Manage, monitor, and maintain Windows Servers (Active Directory, Group Policy, DNS, DHCP, file/print services, etc.)
Administer and optimize Amazon Web Services (AWS) environments, including EC2, S3, RDS, IAM, Workspaces, and networking
Configure, monitor, and support Unifi networking equipment, including cameras, switches, access points, and firewalls
Oversee and manage Active Directory and Microsoft 365 administration
Ensure system security through backups, patching, and vulnerability management
Support end-users with hardware, software, and connectivity issues
Support our IT helpdesk as a technical resource and primary escalation point
Maintain clear and accurate documentation for systems, processes, and configurations
Collaborate with leadership to plan and implement IT infrastructure improvements
Assist with disaster recovery planning and execution
Participate in an on-call rotation as needed