Systems Administrator

Rise Baking Company, LLC•Minneapolis, MN

8d•$110,000 - $135,000

About The Position

Responsible for the reliability, security, and performance of the company’s core IT infrastructure. Provide hands-on systems administration with deep ownership of servers, virtualization, backups, storage, and identity services, also serving as a technical escalation point for Tier 2/3 issues. Provide secondary support for enterprise and plant-level applications, including administration, vendor coordination, and integration with infrastructure services.

Requirements

Bachelor's degree in information systems, computer science, or related field, or equivalent practical experience
10+ years of hands-on systems administration experience with a strong infrastructure focus
Deep experience with Windows Server, VMware/vCenter, and backup technologies
Strong understanding of storage, virtualization, system performance, and capacity planning
Experience supporting identity platforms such as Active Directory, Entra ID (Azure AD), and SSO solutions
Proven ability to troubleshoot complex infrastructure issues in a production environment
Strong documentation, organizational, and communication skills
Ability to participate in on-call and after-hours support rotations as needed
Ability to manage multiple priorities in a fast-paced, operational environment

Nice To Haves

Microsoft, VMware, or related infrastructure certifications preferred
Experience with Veeam, HPE, Synology, APC, and enterprise UPS environments preferred
Familiarity with Microsoft 365 administration and collaboration services preferred
Exposure to enterprise application administration and vendor management preferred
Scripting and automation experience (PowerShell, Python, APIs) preferred

Responsibilities

Administer and maintain Windows Server environments (2016 and newer), including file, print, and application servers
Manage VMware and vCenter environments, including VM provisioning, performance monitoring, and capacity planning
Administer storage and backup platforms (SAN, iSCSI, Veeam), including backup policies, monitoring, and restore testing
Maintain system security, patching, lifecycle management, and EOL remediation
Support server, virtualization, and infrastructure-related hardware and software upgrades
Monitor and maintain UPS systems across the organization
Troubleshoot and resolve Tier 2/3 infrastructure issues and support on-call/after-hours requirements
Escalate and manage cases with third-party vendors for servers, virtualization, backups, and infrastructure performance
Develop and maintain system documentation, runbooks, technical standards, and best practices
Support identity and access management platforms, including Active Directory, Entra ID (Azure AD), OneLogin, and SSO integrations
Administer Microsoft 365 services, including Exchange Online, Teams, SharePoint, and related collaboration tools
Support Remote Desktop Services (RDS) and RemoteApp environments as required
Provide administrative support for select enterprise and plant applications (e.g., 8x8, Jira, Appian, TraceGains, RedZone, camera/badge systems)
Perform routine application maintenance, upgrades, and patching
Coordinate with vendors for application support, escalations, and upgrades
Oversee licensing management and user provisioning for assigned applications
Partner with business units (HR, Finance, Operations) to understand application requirements and translate them into technical actions
Monitor application availability and performance, escalating issues as needed
Use scripting and automation tools (PowerShell, APIs, etc.) to streamline system and application administration tasks
Create and maintain internal documentation, knowledge base articles, and operational runbooks
Cross-train with team members to ensure operational continuity and coverage
Stay current with evolving technologies, security practices, and industry standards
Comply with all food safety requirements, training, policies, and procedures
Perform other job-related duties as assigned